Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. Our flagship brand is Balsam Hill™, the world’s leading retailer of artificial Christmas trees and holiday décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have an impact in a people-first company that values relationship-building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Canada, Ireland, and the Philippines. 

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our communities. When you join Balsam Brands, you’ll find a culture of caring people doing challenging work while building a welcoming workplace.

• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Balsam Brands on Instagram: https://www.instagram.com/balsam_brands/
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes

At Balsam Brands, we like to think of our people-first culture as more than just a tagline. It's the heart of our company. In fact, our Philippine ROHQ being recognized as one of the Philippine’s Best Work Places by the prestigious Great Place To Work organization is a testament to this. 

We know that you need to feel comfortable in your work environment, so we make sure that everyone in the team is supported and cared for. Team Manila has been working from home since 2010, with occasional in-person meet-ups and events to help build relationships and foster camaraderie. 

Team Manila represents nearly every function in the company—from Marketing to Operations and everything in between. Everyone gets to enjoy company-issued laptops and full employee benefits, including HMO coverage, mental health support, paid time off, 13th-month pay, and many more. The company trips, wellness benefits, and other perks are just the cherry on top of our permanent work-from-home setup.

• Balsam International on Facebook: https://www.facebook.com/BalsamInternationalPH
• Balsam International on LinkedIn: https://www.linkedin.com/company/balsam-international-unlimited

At Balsam International, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam International is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

We're on the lookout for an Associate eCommerce Merchandiser (Contractor). This is a contract that will run until January 2026, with remote flexibility based in Metro Manila, and with potential to extend if required by the business.

Important Reminder: Contractor roles are paid hourly and engaged via the Upwork platform, which includes time tracking for logged work hours. Only applicants willing to engage via Upwork may apply. Please do not create or register an account on Upwork yet. If hired, we will provide you with an offer and guide you through the onboarding process on the platform.

What you’ll be doing:

Online Merchandising Planning

• Assist in developing site merchandising plans for navigation, landing pages, homepage, product pages, and seasonal refreshes.

• Use data to evaluate outcomes of strategies and inform future plans.

• Maintain product pages and site placements to meet visual and business standards.

• Manage creative ticketing and reviews for seasonal refreshes, coordinating with cross-functional teams to ensure alignment with business goals.

• Partner with Product Merchandising to ensure accurate online product placement and messaging.

Project Planning & Management

• Help plan deliverables in project management tools, including timing and dependencies.

• Coordinate with Ecommerce Operations and cross-functional teams to meet site merchandising timelines.

• Review assigned tasks for accuracy and quality.

Site & User Experience Audit

• Conduct site audits to identify gaps, broken links, or inaccuracies that impact customer experience.

• Report findings to support continuous improvement of site usability.

Site Performance Reporting

• Assist in pulling reporting data to highlight opportunities that improve category performance.

• Support seasonal business performance reviews and share insights with cross-functional partners.

Documentation & Process Support

• Document internal processes and help bridge gaps to ensure efficient workflows.

• Maintain trackers and update process documentation as needed.

Other Duties & Responsibilities

• Perform other merchandising support duties as may be assigned from time to time.

What we’re looking for:

• Bachelor’s Degree, preferably in Marketing, Business Management, or Liberal Arts.

• Minimum of one (1) year of relevant eCommerce or merchandising experience.

• Strong organizational skills with the ability to manage multiple tasks and timelines.

• Excellent communication skills and attention to detail.

• Comfortable working in a fast-paced, cross-functional environment.

• Proactive and collaborative mindset, with a willingness to take on executional and operational support tasks.

Location: The Associate eCommerce Merchandiser (Contractor) position is a remote working position for Balsam International Unlimited Company - Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must attend occasional in-person meetings.
• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.

Note: An online assessment will also be part of the recruitment process.

Status: This is a contractual, home-based job that requires scheduled eight (8) hours of scheduled, full-time, dedicated work daily, five days a week. Given the role’s contractual nature, there will be no benefits. Paid overtime may be required. If performance is up to standard, the contract will be effective from November 2025 to January 2026. Note that the contract may be shortened or extended depending on the needs of the business.

Rate: USD 6.05 hourly

Payment Mode: Weekly via Upwork

All your information will be kept confidential according to EEO guidelines.