Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Introduction

We are seeking a Customer Service Representative to provide exceptional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others and building strong communication skills.

Responsibilities

• Respond to customer inquiries and service requests.
• Provide accurate information and support solutions.
• Maintain professional interactions with customers.
• Document customer communications and update records.
• Support daily customer service operations.
• Escalate complex concerns when appropriate.

• Strong communication and interpersonal abilities.
• Customer-focused and solution-oriented approach.
• Excellent organizational and time-management skills.
• Ability to work effectively in a fast-paced environment.
• Basic computer skills including data entry and email.
• Entry-level candidates welcome; training provided.

• Competitive salary
• Growth opportunities within the company
• Supportive and professional work environment
• Career development and hands-on training
• Stable full-time position
• Collaborative team culture
• Modern office environment