At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Position Overview
The Client Service Associate supports client relationships by assisting with inquiries, providing service support, and ensuring a positive client experience.

Key Responsibilities

• Respond to client inquiries in a timely and professional manner
• Provide accurate information about services, products, or promotions
• Assist with account updates and service requests
• Resolve client concerns or escalate issues when necessary
• Maintain detailed records of client interactions
• Support client retention and satisfaction initiatives

• Strong communication and interpersonal skills
• Client-focused mindset and problem-solving abilities
• Ability to remain professional under pressure
• Basic computer and data entry skills
• Strong organizational and multitasking abilities
• Team-oriented and reliable

• Competitive salary with consistent growth opportunities
• Professional development and skill enhancement programs
• Supportive and structured work environment
• Opportunities for career advancement within the company
• Comprehensive training resources and ongoing mentorship