Welcome to A Job Thing, where the job hunt transforms into a thrilling adventure! We're not your typical job vacancy platform – think of us as the carnival of careers, infusing every opportunity with fun and excitement. Our platform isn't just about filling roles; it's a dynamic space where employers and candidates come together in a symphony of possibilities. A Job Thing is the ultimate matchmaker for career bliss, turning the mundane into the extraordinary. Join our vibrant community, where job hunting is an exhilarating journey, and every click brings you closer to your dream job. Let's make your career aspirations a reality – the A Job Thing way! 🚀 #AJTAdventure #CareerCarnival #JobJoy

You'll be the go-to person for customer account management, addressing inquiries and concerns with finesse. Your proactive approach will be instrumental in expanding existing accounts on a monthly basis, ensuring our clients receive top-notch service.

Join our team and play a pivotal role in delivering solutions promptly and successfully to meet customer needs and goals.

Responsibilities:

• Act as the primary contact for customer account management, adeptly handling inquiries and concerns.
• Proactively engage with clients monthly to nurture and expand existing accounts.
• Foster enduring customer relationships to maximize long-term value.
• Identify and address opportunities and customer issues with precision.
• Guarantee the prompt and successful delivery of solutions to meet customer needs and goals.
• Collaborate with internal teams (Customer Service, Product Development) to enhance the overall customer experience.
• Monitor account metrics, including weekly, monthly, and quarterly forecasts.
• Share a comprehensive weekly sales report for effective communication and performance analysis.

• Proven track record of at least 3 years in account management, key account management, sales, telesales, telemarketing or business development roles.
• Exceptional proficiency in Business English, Bahasa Melayu and Mandarin communication, demonstrating a natural flair for effective interaction.
• Essential skillset includes solution-based selling, persuasive communication, adept negotiation, deep customer understanding, market research acumen, strong leadership capabilities, effective time management, self-motivation, and a collaborative spirit.
• Extensive experience using CRM Software, G-Suite, and Microsoft Suite for seamless workflow management.
• Possession of a Bachelor Degree or Diploma in Business-related studies, providing a solid foundation in the field.
• Proven ability to thrive in a fast-paced, dynamic, and competitive environment, showcasing remarkable adaptability.
• Willing to work at Menara HLX, KL.

Additional benefits:

• Commissions (No minimum & no capped)
• Attendance Bonus
• Medical Coverage
• Dental & Optical