Operations Coordinator
Droitwich
Permanent, full-time 
Competitive salary plus benefits

The Operations Coordinator is required to provide full administrative support to all Managerial and Supervisory staff within the Protective Coatings team. Through daily organisation of schedules, available resource, logistics and project timelines, the Operations Coordinator will be responsible for the smooth and efficient running of the operational teams.

More about the role:

• Answering the telephone in a professional manner and directing incoming telephone calls appropriately.
• Using the CRM system to collate and report business information as required.
• Providing support for all operational staff.
• Scheduling & Planning of daily planned and reactive works.
• Ordering materials and equipment required for the smooth delivery of projects, including the correct raising and issuing of purchase orders and the goods receiving process.
• Maintaining the efficient and professional standards of the depot.
• To assist with the general office administration duties required for the efficient running of the depot.
• Invoicing of jobs on completion including submission to the client whether via email or client specific portals.
• Monitor training records for all operational staff ensuring the required training is booked and logged accordingly, along with re-booking training which is due to expire.
• Monitor asset records and update the system accordingly with re-calibrations, inspections and servicing.
• Any other administrative duties that may be required on an ad-hoc basis.
• Providing full office cover in the event of absence of other office staff for any reason.
• Any other duties for which the operations coordinator is suitably experienced and qualified to undertake and instructed to do so by Supervision to meet the needs of the business.

About you:

• Previous experience of operating in a dynamic office environment.
• Strong computer skills, including all Microsoft office applications.
• Scheduling & Planning experience advantageous.
• Must be able to operate on own initiative without supervision.
• Excellent verbal and written communication skills and able to tailor such skills to any group of people.
• Right to work in the UK.

About us:

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.