Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

1. Welcome guests and provide professional guidance on available cigar selections.

2. Demonstrate excellent knowledge of cigar brands, origins, sizes, strengths, and flavor profiles.

3. Recommend cigars based on guests’ preferences and tastes.

4. Ensure proper storage, handling, and preservation of cigars, maintaining appropriate humidor conditions.

5. Prepare and serve cigars professionally, including cutting and lighting techniques.

6. Maintain the cleanliness, presentation, and organization of the cigar lounge.

7. Monitor cigar inventory, stock levels, and product availability.

8. Promote cigar products and increase sales through personalized recommendations.

9. Build strong relationships with guests and ensure a memorable experience.

10. Follow hotel standards, service procedures, and applicable health and safety regulations.

• Previous experience as a Cigar Sommelier or in luxury hospitality is preferred.

• Excellent knowledge of premium cigars and cigar accessories.

• Strong communication and guest service skills.

• Good command of English; additional languages are an advantage.

• Excellent sales and upselling skills.

• Professional appearance and positive attitude.

• roduct Knowledge

• Guest Focus

• Communication Skills

• Sales & Upselling

• Attention to Detail

• Teamwork

• Professionalism