Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

• Support the daily operation of all Food & Beverage operations through the hotel.
• Assist with controlling departmental costs by assisting with stock control, ordering, inventory management and minimizing wastage.
• Coach, mentor and develop team members to build capability and deliver outstanding guest experiences.
• Ensure brand standards, service procedures and presentation standards are consistently achieved.
• Maintain high food safety, hygiene and workplace health and safety standards.
• Work collaboratively with all departments to ensure seamless service delivery.

• Previous leadership or supervisory experience within hotel Food & Beverage operations.
• A passion for delivering exceptional customer service and creating memorable guest experiences.
• Strong leadership and communication skills with the ability to motivate and inspire teams.
• Excellent organisational skills with the ability to prioritise in a fast-paced environment.
• Sound knowledge of food safety, liquor licensing and workplace health and safety requirements.
• Flexible to work a rotating schedule, including evenings, weekends and public holidays.
• A positive, proactive attitude and a genuine passion for hospitality.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

        Benefits Your Way:

• Access to Accor team benefits, including global discount's on accommodation and food & beverage.
• A supportive and collaborative work environment.
• The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor
• Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

           Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.