Accor is the Pacific's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.

Closer to home, and centrally located in the heart of Darling Harbour, Novotel Sydney on Darling Harbour is the flagship hotel for Accor. Surrounded by an array of tourist attractions, restaurants and bars, Novotel is renowned for quality, simplicity and warm service, with 525 rooms boasting spectacular views of Darling Harbour and the Sydney CBD. 

• Greet all guests as they arrive and depart the hotel.
• Ensure collection and delivery of guest luggage, mail, messages and equipment in an efficient and timely manner.
• Escort guests to their room, placing luggage in room.
• Ensure the efficient delivery and collection of group luggage.
• Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.

• Previous experience working in a hotel environment preferred.
• Good levels of written and spoken English.
• Sound knowledge of the local area.
• Ability to work a variety of shifts.
• Strong focus and passion for hotel operations

• Work with an experienced leader and lay foundation to a strong career progression pathway
• The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
• Discounted Accommodation and F&B in Accor hotels worldwide
• Complimentary laundering 
• Annual Staycation to say thank you!

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.