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**Responsibilities**

**Planning and Organisation:**

• Demonstrate exemplary teamwork and collaboration during preventive maintenance operations and service works
• Foster a professional and focused working environment within the team
• Identify and recommend process improvements to enhance operational efficiency and service quality
• Mentor and develop staff members through knowledge and skills transfer
• Maintain comprehensive product knowledge of all hotel operations
• Adhere strictly to Operational Standards Manual (OSM) requirements and company values
• Maintain professional appearance and grooming standards at all times
• Participate in mandatory training programmes as scheduled
• Demonstrate consistent cooperation and respect across all departments
• Analyse operational challenges and develop effective solutions to ensure timely, high-quality task completion

**Operations:**

• Operate and maintain boiler systems to supply and regulate steam or heat for buildings, marine vessels, and pneumatic tool operations
• Monitor and control gauges to regulate heat and steam output, ensuring optimal equipment functionality
• Conduct regular testing of samples using designated testing devices to verify compliance with specifications
• Obtain and transport samples from designated boiler locations to the testing laboratory
• Record all test results on specified documentation and report findings to management
• Identify, diagnose, and resolve equipment malfunctions through systematic monitoring and analysis
• Execute preventive maintenance protocols and troubleshoot operational issues
• Propose recommendations for equipment performance improvement and maintenance optimisation
• Operate all systems in compliance with health, safety, and environmental regulations to protect guests, employees, and the environment
• Adhere to all hotel environmental, health, and safety policies and procedures

**Administration:**

• Maintain thorough familiarity with hotel emergency procedures and remain prepared for emergency response
• Ensure comprehensive knowledge of all relevant operational documentation and the Operational Standards Manual
• Comply with company values and OSM standards in all duties and responsibilities
• Analyse problems systematically and develop action plans to ensure efficient, quality-focused task execution

**Qualifications**

**Required:**

• 1 to 2 years' experience operating and maintaining boiler systems in a 5-star hotel or similar hospitality environment
• Proven knowledge of steam and heat regulation systems, including gauge monitoring and control
• Demonstrated understanding of health, safety, and environmental compliance regulations
• Ability to conduct systematic equipment testing and record accurate results
• Strong problem-solving and analytical skills with the ability to diagnose equipment malfunctions
• Excellent teamwork and communication skills across all departments
• Familiarity with Operational Standards Manual (OSM) requirements and industry best practices

**Preferred:**

• Formal certification or qualification in boiler operation or plant engineering
• Experience in preventive maintenance planning and execution
• Knowledge of pneumatic tool operations and associated systems
• Demonstrated experience in staff mentoring and knowledge transfer
• Previous experience responding to emergency procedures in a hospitality setting
• Proficiency in maintaining detailed operational documentation and records
• Understanding of environmental sustainability practices within hotel operations

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.