Go-to-Market Operations Senior Manager

  • Austin, TX, USA
  • Employees can work remotely
  • Full-time
  • Department: Sales

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

The GTM Operations Manager will have 2 primary areas of responsibility.  The first one will be to project manage key GTM Initiatives across the GTM organization, cross-functional teams (Finance, HR, Others) and Zscaler.  Some examples might include fiscal planning, vertical blueprints, business cases for emerging market expansion, different automation or optimization tools, etc.  The second area of responsibility will be to drive operational effectiveness and efficiency for our Technical Alliances organization.  An example of a project might include automating and optimizing the AWS and Azure order processing and other key sales processes.  The expectation of this role is to partner with the VP of Field Operations and each Geo Operations leader to drive operational effectiveness, ad hoc support, policy and process updates, effective field communication, and ensure alignment of our operational cadence.


  • Strong Project Management Skills

  • Strong Analytical Skills

  • Proficiency in Salesforce.  Tableau a plus, but not required

  • Microsoft Office Suite proficiency is an essential skill

  • Ideally educated to degree or MBA level or demonstrable experience in a relevant position.

  • Ability to interface with all levels of employees, from Executive level to employee base

  • Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment 

  • Excellent communication skills, written, interpersonal and presentation skills.

  • Strong business acumen with experience in sales process, order processing, and channel sales.

  • Software/SaaS Industry experience is desirable, but not required

Additional Information

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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