More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

The Lead Forecasting Manager plays a critical role in forecasting customer demand and collaborating with cross-functional teams to continuously improve forecast accuracy. This includes:

• Running the cross-functional forecasting process
• Identifying and eliminating root causes for deviations
• Addressing opportunities and initiating optimizations of forecasting models and tools
• Contributing forecast intelligence to our S&OP/E processes and Weekly Business Reviews.
• Take full ownership of the SKU/article forecasting process across all horizons and domains, ensuring accuracy, robustness, and scalability while driving continuous improvement.
• Act as the central interface between Demand & Inventory, Product/Tech and business teams—translating business needs into forecasting solutions and enabling data-driven decisions in S&OP/E.
• Establish and steer KPI-driven performance management, proactively identifying root causes for deviations and initiating impactful corrective actions.
• Develop, maintain and present regular and ad-hoc reports on SKU/article forecasting performance KPI and pro-actively uncover root causes for critical deviations.
• Lead strategic initiatives to standardize, simplify and enhance SKU/article forecasting processes, tools and data flows across the organization.
• Deliver clear, relevant and actionable forecasting insights that directly influence business decisions, risks and opportunities.

• University degree in Science, Technology, Engineering, Mathematics, Statistics or Business Administration or Supply Chain Management with clear focus on quantitative analytics
• 5+ years of relevant experience gained in a forecasting role (e.g. sales/demand/SKU/inbound/outbound forecasting, data analytics, business intelligence)
• Proven experience in applying and advancing statistical forecasting models at SKU/article level, within a fast-paced environment (e.g. CPG/FMCG/e-commerce)
• Ability to read and query data with SQL at least on intermediate level; Advanced MS Excel and MS PowerPoint user; Experience with MS Power BI and Tableau is a big plus
• Exceptional analytical and problem-solving skills to optimize processes and to drive informed decision-making
• Being precise and pragmatic at the same time – flexibly applying methods required in the respective situation
• Open-minded team player with an ability to present complex ideas in a simple but meaningful way

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ MultiSport Cards: PLUS and LIGHT sport options covered by zooplus
📱 Company mobile phone for work and personal use