With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

• Provide first-level technical support to employees (hardware, software, and basic network issues).
• Assist with installation, configuration, and maintenance of laptops, meeting rooms, and mobile devices.
• Support IT ticketing system by logging, tracking, and resolving user incidents.
• Help maintain inventory of IT equipment and peripherals in our krakow office.
• Collaborate with our senior IT staff on projects such as system upgrades for our meeting technology
• Document solutions and create user-friendly guides for common issues.

• Currently enrolled in a university program (Computer Science, Information Technology, or related field).
• Basic knowledge of operating systems (Windows, macOS) and MS Office tools.
• Familiarity with networking fundamentals (Wi-Fi, LAN, VPN).
• Strong problem-solving skills and eagerness to learn.
• Good communication skills in English
• Ality to work part-time (typically 15–20 hours per week)

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. 

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.