More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Do you want to build something new and look for a challenging career? Are you adaptable, curious, and persistent to achieve great results?

Then shape the future of zooplus as a Business Development Manager and help to build the new marketplace organization. This strategic role offers a high impact and visibility to senior leadership, making it one of the most exciting projects within the company. You will identify, recruit, and develop strategically relevant sellers to ensure the marketplace's success. Your work will be essential to increase the quality and quantity of product selection and will have a direct impact on the growth of zooplus.

In this role, you will contribute to setting up new marketplace processes and optimizing seller onboarding with the aim to deliver best-in-class customer experience. You will generate insights to influence strategic decisions and drive business initiatives with other teams. Join us in this transformative journey and leave a lasting impact on the pet industry! 🚀🐾

As a Business Development Manager, you will: 

• Identify new sellers and assess the relevance of their product portfolio
• Ultimately recruit and onboard high-potential sellers according to zooplus' assortment strategy
• Build and manage a pipeline of sellers to consistently meet/exceed ambitious objectives with a focus on inputs of selection (#sellers and #SKU)
• Analyze seller performance and drive corresponding strategic business decisions to optimize their growth and meet zooplus' high standards of delivery and customer experience
• Control and assess vendor compliance to zooplus' code of conduct, laws, and regulations applicable (KYC)
• Monitor and steer financial and onboarding goals in line with zooplus' ambitions
• Spot market and category challenges and opportunities and actively propose assortment development measures
• Monitor competitors' proposition, identify improvement areas or industry trends that are relevant to the customers, and propose correcting measures
• Represent zooplus in business meetings and support building zooplus' long-term strategic relationships
• Support cross-functional projects when applicable
• Foster and maintain a customer-and-pet-first approach within the organization
• Act as a role model and actively promote and protect zooplus' values and purpose

• Advanced level of French and English
• BA/BS or graduate degree in a business-related discipline
• 2+ years of relevant work experience in Seller-, Vendor-, Purchasing- or Category Management, ideally in FMCG-retailing or e-commerce and/or the pet industry
• Experience in managing business partners, ideally in a retail environment (online retail, marketplace, D2C)
• Strong negotiation, communication, and persuasion skills, ability to build trusting relationships with diverse ** stakeholders
• Understanding of the E2E value chain and its financial components
• Analytical skills
• Experience in managing, organizing, and prioritizing multiple projects with high magnitude, complexity, and impact
• Ability to react and make the right decisions in a fast-paced and change-driven environment
• Self-motivated, results-driven, and autonomously taking responsibility for achieving your targets
• Intercultural competence

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use

#LI-Hybrid

Want to know more? Learn more about the life at zooplus on LinkedIn, Instagram, TikTok and YouTube

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.