More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

Are you looking for an organization that you can help shape and that will invest in you? Then join the Operations Strategy and PMO team at zooplus, Europe’s most successful and largest e-commerce player in the petcare category. 

Based in our Munich headquarters, we are looking for an exceptional candidate to support our fast-growing business as a (Senior) Operations Project Manager within the Operations Strategy and PMO team (Project Management Office) covering primarily the execution of key projects in the transformation of the department based on a new Target Operating Model and our Strategic Network Plan.
You will report to the Head of Operations Strategy & PMO.
We want to hire you because you have a lot of potential for a strong career. We want you to be constructive, take ownership and have a strong result orientation. We are looking for someone that others would describe as being structured, with a strategic and efficiency mindset. You are enthusiastic and comfortable with collaborating with a diverse set of colleagues. Thus, we need you to be an efficient and effective communicator. 

Tasks: 

• Help with the execution of the transformation agenda of the COO by taking ownership of projects such as:
  • Setting up the Operations Area’s PMO (incl. processes, tools, governance, setting standards)
  • Implement the COO’s new Target Operating Model (incl. target design, roles and responsibilities)
  • Help to implement the Network Transformation Program (incl. network design, End-to-End process improvement)
• Take ownership of the lifecycle of projects, from initiation to completion, ensuring they align with the strategic vision and operational goals of the Operations Area
• Collaborate with cross-functional teams to ensure successful project delivery, adapting project plans and strategies as needed
• Support in financial analyses to evaluate the impact of project activities. You should simultaneously be willing “lean in” towards creating and supporting new business cases when needed 
• Ensure all projects adhere to high-quality standards throughout their development, implementing and maintaining best practices in project management
• Delegating tasks on the project to employees best positioned to complete them 
• Making effective decisions when presented with multiple options for how to progress with the project 
• Communicating with the COO or the ExCo (C-level) to keep the project aligned with their goals through clearly designed documents  
• Adjusting schedules and targets on the project as needs for the project change ​​​​​

• 3+ years of professional experience within strategic project management/consulting. Having covered this within a operations function is an advantage but not essential 
• Top tier Bachelor’s degree, Master’s / MBA degree valued 
• Self-starter who can take on significant responsibility and drive problem-solving and process change independently 
• Demonstrated capacity to direct, produce, and communicate business and financial analyses at an executive level 
• Proven success in stakeholder management, for instance, the ability to influence without authority, the ability to serve as a trusted advisor, and proven success in gaining a seat at the table 
• Strong process management and organization skills 
• Strong understanding of PMO tasks, business case creation, process design and governance setups to ensure efficiency and effectiveness 
• Experience with budgeting / forecast development, establishing KPIs to define success, and profitability and unit economics analyses is ideal 
• Demonstrated proficiency with Microsoft Excel and PowerPoint, business case creation, and data analytics 

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely or face-to-face at the office.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use #LI-Hybrid

Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.