Project Manager Banking Operations 80-100% (m/w/d)
- Full-time
Company Description
Yuh - The most complete financial app of Switzerland.
Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era. Yuh is the brainchild of two of Switzerland’s largest banks: PostFinance and Swissquote. With their solid reputation as well as their innovation to serve forward-thinkers, Yuh has it all.
Join the Yuhniverse
Are you ready for an exciting journey with us? We're more than just an app; we're a revolution. Be part of our amazing team of people from all over Switzerland and take your career to the next level in a cool, vibrant company. Follow us on TikTok, Instagram, and LinkedIn to see what we're all about and meet our awesome crew!
Job Description
Are you passionate about streamlining processes and ensuring smooth operations? As our Project Manager Banking Operations you’ll be the driving force behind our awesome projects that are right at the interface of operational excellence and technology. You’ll coordinate projects with internal and external partners, work closely with teams to improve E2E workflows, ensure efficient and seamless processes that are supported by technology, and ensure a smooth customer experience.
Main tasks:
Manage projects across Customer Care, Yuh Software Development Team, Marketing, Product, Operations and Legal & Governance in coordination with internal teams and external stakeholders
Coordinate initiatives with across teams and partners focused on improving client onboarding/offboarding, compliance, fraud management, payments and other banking-related processes
Take responsibility for implementing key IT tools, such as time management systems and data & analytics platforms, ensuring alignment with operational needs
Develop a comprehensive understanding of cross-departmental processes, ensuring goal alignment between teams, resulting in positive client experiences
Lead the company-wide integration of skills and tools to enhance operational efficiency in alignment with organizational, strategic objectives
Qualifications
Your profile:
Bachelor’s degree in Business Administration, Finance or a related field
3-5 years of experience in Banking Operations
Proven experience in working with third-party providers and managing banking operations
Strong knowledge of KYC, payment processing, fraud management and trading
Excellent coordination and communication skills, with the ability to work collaboratively and take initiative
Solution-oriented mindset with a focus on process improvement
Fluent in German or French together with English; additional language skills are a plus
You have a proactive and “can do” attitude
Additional Information
What we offer
A competitive compensation package that includes 6 weeks of holidays
A vibrant work environment in our offices located either in Gland (VD) next to Swissquote Headquarters or in Zurich-Stettbach (ZH)
Remote working options (Home office)
Opportunities to develop your knowledge of financial products and markets including equities, cryptocurrencies and more
And more benefits
Job Location
Gland (VD) or Zurich-Stettbach (ZH)