Product Designer

  • Contract

Company Description

Yoyo is on a mission to empower companies to delight their customers by creating delight in every connection. We power some of the SA’s leading brands with seamlessly integrated loyalty and rewards software solutions. 

We’re not just a team; we’re a powerhouse of passionate and  world-class talent, minds, and creativity. Our values are like our North Star, guiding us toward greatness every step of the way.

We’re all about crafting a workplace where you can spread your wings and soar. Think cutting-edge ideas meeting top-notch tech, creating products that make a significant impact in the world of loyalty and rewards. It’s not just about boosting business; it’s about driving growth and fuelling expansion until we are creating delight in every connection. 🚀

Job Description

We are seeking talented Junior-Mid Product Designers for a well-established Financial Services Company servicing the premium customer segment. You will be employed by Yoyo, but work on secondment in our client’s Digital Design Hub.

As a Junior-Mid Product Designer, you will work closely with the Product Design Hub Lead and developers to flesh out engaging user experiences and clean UI across our digital products that we will be scaling. With the guidance of your Lead Designer, you will help grow the design process, and assist with key steps along the way such as the user research phase, wireframing, prototyping, UI design, testing and quality assurance of the products. 

This role is ideal for Junior-Mid Product Designers with a creative flair and a strong eye for detail. We’re looking for someone who knows how to colour inside the lines, but also knows when to push the boundaries and see how far you can take something to that “Wow” factor.

Your role and responsibilities will include:

You will be working closely with the lead product designer, product manager, and development team.

User Research

  • Assist the Lead Product Designer in the user research phase – this will include the initial interview process, gathering insights and your fresh perspective, as well as usability testing of the products during the design lifecycle.

User Experience

  • Collaborate with your fellow junior designers and your Product Design Lead to fully understand the product requirements and needs of the user.

Product design 

  • Support the Product Design Lead to create wireframes, user flows, and prototypes to communicate the design thinking and ideas to the broader team.

  • Developing a high-fidelity UI for the various products – a knowledge of designing for web and mobile friendly products will be useful – understanding React Native Design, and the Material vs IOS guidelines.

  • Build out the positive and negative customer flows for stakeholders to ensure a great customer journey

Inter-team collaboration

  • Work with your Design Lead and the developers to understand the tech constraints.

  • Work with engineers during the development phase to ensure designs are expanded into all use cases and implemented as envisioned.

  • Support the lead product designer and larger stakeholders with their day to day design needs.

Qualifications

Qualifications, experience and skills we are looking for:

  • A reputable qualification in Design. 

  • If you have qualifications in a related field that can benefit you in this role, it will be a bonus.

  • A minimum of 2 years of experience in a UX / UI / CX role.

  • Proficiency in Figma, Sketch, Adobe XD and related design software.

  • Experience or eagerness to work within a cross functional development team.

  • A basic understanding of user-centered design principles and methodologies.

  • Experience in designing for the Financial Sector or payment platforms will be a plus to ensure consistency and scalability across products.

  • Ability to take direction, learn quickly, and adapt to Design Feedback.

  • A portfolio of evidence that showcases your design experience, passion projects or case studies that you would be proud to present.

The design tools you will be using:

  • Figma, Sketch, Adobe XD

Additional Information

Ideal Candidates are:

  • Passionate for the user - understanding of user-centered design principles, usability, and accessibility.

  • Confident in presenting and articulating design concepts to stakeholders and the broader team.

  • Happy to work in a collaborative environment across multiple disciplines.

  • Self-starter that takes initiative from the get-go.