- Victoria St, London, UK
Yoyo powers some of the world’s leading retail brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience.
We create a space where passionate, smart, curious and creative people thrive.
Our values are our way of being, and how we show up every day.
This is how we help our clients build their best business and our staff build a career to be proud of. Living these values builds an environment where world-class passionate people create world-class scalable products that delight customers and consumers and drive scalable profit and revenue growth.
We are in search of a data driven and client focused Account Manager to join the Commercial team at Yoyo.
You will be instrumental in retaining and growing the most important relationships we have in place across a range of high street retailers, and other target verticals. As a performance driven individual, you will be able to ramp up quickly and not only meet, but overachieve on your targets.
What you'll be doing in this role:
In this varied and demanding role, you will partner closely with our retailers to develop and deploy solutions that build their brand in a mutually beneficial way.
Responsibilities will include, and are not limited to:
- Build & manage direct relationships, serving as a trusted consultant with our leading retailers and partners
- Work closely with cross-functional teams to deliver against business plan, work towards growth targets by developing and delivering innovative creative marketing and experience solutions across your portfolio
- Analyse data, trends and retailer performance, developing solid commercially astute strategic plans subsequently preparing and conducting presentations to influence adoption
- Collaborate and consult with key customers with the goal of extending relationships across their organization
- Champion new product releases
What we are looking for in our next teammate:
- Experience gained in a role such as Client Success Manager, Relationship Manager, Account Manager or similar
- Experience working in advertising sales, execution of successful solutions and media account management
- Experience and success influencing high-level decision makers on the client side
- Experience working within a SaaS company is a plus
Skills and Abilities
- Strong analytical skills and ability to strategise and analyse program effectiveness and ROI
- A creative approach in finding novel ways to communicate Yoyo’s value in a crowded marketplace
- Understanding of the retailer and/or loyalty industry’s challenges, opportunities and the ability to develop vision for the future of these
- Data-driven thinker, and comfortability working with quantitative analysis
- Excellent organisational, analytical and influencing skills
- Knowledge of strategic marketing programs, marketing operations and budgeting highly desirable
- Knowledge of and established relationships within the relevant industry vertical
- Demonstrated success in business development and solution-based selling
- Be passionate: Spiral up, be positive, bring momentum, and energy to those around you
- Be an owner: Be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion
- Be world class at speed: Delivering world leading solutions at speed
- Be curious and creative: Constantly innovating, exploring, learning, stretching yourself, pushing the boundaries and thinking out of the box
- Be a team player: Leave ego at the door, be teachable, engaged, inclusive, and transparent. Bring the best of yourself and the best out of others, rallying behind a larger team mission