Technology Alignment Administrator

  • Full-time

Company Description

Your Way IT Solutions (YWITS) is a leading Managed Services Provider (MSP) applying a customer and process-based focus towards IT Support and consulting. Our clients range from commercial businesses and non-profits to government agencies in the Washington, DC Metropolitan Area.

Job Description

Our Information Technology Auditor is responsible for onboarding and supporting our clients business networks through remote and on-site support. The Information Technology Auditor will work cross functionally with other support teams to deliver our services to our clients. 

The Information Technology Auditor is responsible for following our unique processes to:

  • Provide proactive and reactive IT support services to clients throughout the Washington, DC metro region
  • Maintain IT standards and best practices library with input from team members
  • Maintain technical and business relationship with clients
  • Maintain client information (i.e. configurations, documentation etc) within our CMDB
  • Complete scheduled on-site client visits to perform Technology alignment audits/reviews against our defined standards and best practices
  • Help clients maintain technology alignment with business objectives
  • Recommend technical solutions to Executive Management based on feedback gathered from clients, other delivery areas and technical assessments
  • Meet with clients to discuss business technology needs, available options and solutions
  • Analyze recurring issues and identify opportunities for improvement

Qualifications

Please complete online assessment: https://apply.wonscore.io/DETM3K/Your-Way-IT-Solutions

  • Broad range of IT knowledge
  • Charismatic leader
  • Process oriented
  • Detail oriented
  • Excellent written and verbal communication skills
  • Approachable
  • Solutions-oriented mindset
  • Experience with industry standards such as ITIL, ISO, HIPPA, GDPR etc. highly preferred
  • SME on Office 365 highly preferred

 

Additional Information

Please take the following aptitude test to be considered for this position: https://apply.wonscore.io/DETM3K/Your-Way-IT-Solutions

  • All your information will be kept confidential according to EEO guidelines
  • Must have a clean background no exceptions, background check will be performed
  • Work is performed in a fast-paced Information Technology environment
  • Able to lift 50 pounds
  • Up to 75% local travel required
  • Interview process will be aptitude test, 1st round phone screen, In-person IT skills test and on-site interview.