YourCause provides companies the CSRconnect Employee Engagement Platform, which is a dynamic online community tool to consolidate core programming that elevates limited communications, increases participation and truly measures success through comprehensive real-time reporting. The fully-hosted and managed platform contains flexible choices of modules for programs such as employee giving, volunteer, disaster relief, grant management, payroll deductions and more.

The Sales Support and Development Associate is a unique role allowing you to wear numerous hats and apply critical thinking, analytical, marketing, and communication skills on a daily basis. As a function of the Sales Operations team, you will directly impact revenue generation and overall company success. This role will primarily consist of researching potential clients, establishing new leads, managing Salesforce and similar prospecting and automation tools, executing early-stage sales processes, and analyzing, reporting on, and improving our outreach processes. In addition, you’ll get to contribute to other areas of sales support such as activity analysis, sales reporting, and industry benchmarking.

A successful team member will be an excellent writer, able to communicate technically, analytically, and socially, have a keen sense of customer service, be highly organized for ongoing project management, be highly efficient with excel, and possess excellent verbal communication skills. In addition you must be an activity-driven individual as this position and your ability to meet quantitative goals directly contributes to our success. The YourCause culture also fosters partnership, team collaboration and welcomes all team members to think outside the box. There should be a “hunger” to get to know YourCause as a company, our clients, product (CSRconnect) and the overall CSR industry. Those in sales and marketing set the tone for our first impression and we’ve built a reputation we’d like to keep.

Major Responsibilities:

Sourcing and generating new leads
Maintaining markets insights to assist in lead generation and on-going sales communication
Performing early stages of the sales process
Providing recurring sales reports, summaries, and suggested actions
Salesforce administration
Provide initial and follow-up communication with prospects
Support with demo site testing and setup
Participate in exploration calls and demonstrations
What to expect at YourCause

A fast moving, technology-first organization with a ‘scrappy’ mentality.
We work hard. We play hard.
An entrepreneurial spirit baked into our culture.
An open, collaborative environment and office layout.
Fun stuff: ping-pong tables, outdoor park, company lunches, comfortable lounge area, etc.
Company volunteer opportunities.
Full benefits including: health insurance, 401k, ownership incentives, gym membership, vacation.
Department: Sales and Marketing

Employment Type: Full-Time

Experience: Entry-level


YourCause, LLC is an Equal Opportunity Employer. It does not and will not discriminate in hiring, employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Our hiring procedure and practices are performed without regard to the above listed items.

All candidates should be eligible to work in the United States in compliance with federal law.

Required Skills:

An excellent written and verbal communicator
A critical and analytical thinker
Proven project management skills
Detail oriented in both design and written communication
Comfortable, conversational, and confident on the phone
Opportunistic – continuously identifying opportunities to improve our processes
Tech savvy enough to understand our SaaS solution
A strong researcher - providing industry innovations and insights
Experienced in PowerPoint, Word, Excel

Nice to have Skills:

Salesforce.com experience
Familiarity with Corporate Social Responsibility industry
Familiarity with Photoshop

Check us out and apply at www.csrconnect.com