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We are conducting a search for a super smart Senior Sales Engineer/Field Consultant for a rapidly growing managed hosting provider. Our client hosts servers and networks for many web 2.0 companies; they also architect international network backbones and manage connectivity between data centers around the globe.

The Senior Sales Engineer will be the go to technical contact for the national salesforce. The SE is responsible for actively driving the technology evaluation stage of the sales process, collecting requirements from the customers, designing the appropriate total operations solution (server, storage, network, OS, application), and working in conjunction with the sales team as the key technical advisor and product advocate for our client’s services.

The Sr. Sales Engineer must be able to articulate technology and product positioning to both business and technical users, tailoring the dialogue for the audience. The SE must identify all technical issues of assigned accounts, establish and maintain strong technical credibility, and build trust throughout the sales cycle.

Responsibilities:

• Responsible for development and delivery of product demonstrations to customers on-site, or at field events such as conferences, seminars, etc.
• Able to respond to functional and technical elements of RFIs/RFPs, including the ability to constructively criticize, critique, and recommend improvements.
• Gain customer acceptance by explaining or demonstrating cost reductions and operations design or performance improvements
• Collect technical requirements from customers and design and diagram the proper solution based on each customers’ unique requirements with minimal peer review
• Contribute to sales engineering effectiveness by identifying short-term and long-range industry trends that must be addressed, providing information and commentary pertinent to deliberations, recommending options and courses of action, and implementing directives
• Write (preferred) and/or review (required) copy for marketing collateral
• Write (preferred) and/or review (required) internal wiki docs for: sales training, product description, FAQ, etc.

Technical Responsibilities and Requirements:

• Understand server, storage, network, VM, back-up, load balancing, OS, Application, and SAN well enough to satisfy any customer no matter how technical or non technical the audience
• Audit marketing and sales collateral to ensure completeness for all products: Back-up, SAN, server, transit, load balancing, etc.
• Require knowledge of networking, including NAT, Load balancing, BGP, ethernet, spanning-tree, vlans, subnetting IP address, and routing
• Require knowledge of security, including firewalls, patching, policy, IP-SEC, GRE, or SSL VPN, and best practices
• Require knowledge of data centers, including SAS-70 Type-II or SSA16, redundant power configurations, and HVAC basics
• Require knowledge of SAN, including RAID levels, thin provisioning, wide striping, iSCSI, block-level storage, file-level storage, and hardware familiarity with either Hitachi, EMC, NetApp, Nimble, Compellent, Equallogic, or 3PAR
• Require knowledge of operations department responsibilities, including monitoring, alerting SNMP trending, and out-of-band communication
• Require knowledge of server hardware, including CPU (Intel & AMD), RAM layout, Drives (size/types), and chassis models from either HP or Dell
• Require Knowledge of virtualization from at least one, preferably multiple, of the following: VMWare, Xen, KVM, or HyperV

Knowledge in the following areas are preferred but not absolutely necessary:

• Experience and familiarity in the business components of managed hosting and networking
• Knowledge of applications, including Apache, nginx, IIS, Hadoop, Redis, MemCache, Ruby on Rails
• Knowledge of databases, including MySQL, PostgreSQL, MemSQL, Couchbase, Cassandra, and MongoDB
• Knowledge of Windows OS and SQL server licensing restrictions

This job is completely telecommuting, however it is local and will require much customer face time in the field. 

This is a remote (work from home) position, you may live anywhere in the U.S.