Customer Success Manager

  • 9 Appold St, Hackney, London EC2A 2AP, UK
  • Full-time

Company Description

Yapily is fast growing and forward-thinking fintech start up whose ambition is to become the nerve system of the future economy. In an Open Banking world, financial services will be cheaper, faster and bespoke to each individual: we are enabling this revolution. We are backed by amazing investors that led companies like Zalando, Zoopla, Tide, Transferwise, Trussle, Cleo, Freeagent, Robinhood and many other to success. 

Yapily is building API connections to all banks, normalising and enriching the data, and providing it through a highly secure API. We’re the only native API platform designed from the ground up for Open Finance.

Job Description

· Act as the evangelist for Yapily within our existing clients and build strategic relationships from C-suite down

· Seek new business opportunities within existing accounts and be comfortable increasing the usage within clients. 

· Help shape the product offering in response to our customers’ needs and strategic plans

· Be prepared to roll sleeves up and sell as part of a scale up 

· Able to hit the ground running 

Qualifications

· 3+ years’ experience managing accounts in SaaS financial technology software sales

· Experience in formal sales methodologies and ability to adapt them to the situation

· Proven account management experience at C-suite level within corporates, banks and Fintechs

· Track record of overachieving target as an individual contributor

· Entrepreneurial and motivated spirit with hunger for new challenges

· Good understanding of main technologies, trends and concepts

· Takes a proactive approach to identifying new business opportunities

· Experience and proven ability of representing a company to all customers, suppliers and authorities.

Additional Information

This is a fantastic opportunity to join a fast growing company.  At Yapily, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community! Get in touch!