Product Manager - Travel / Tourism

  • 400 Continental Blvd, El Segundo, CA 90245, USA
  • Full-time

Company Description

BUSINESS OVERVIEW:

Since 1967, YMT Vacations has provided our guests with affordable, fully-escorted tour and cruise tour vacations to Hawaii, Alaska, Europe, and beyond. Our goal is to take guests to dream destinations and provide an incredible experience to last a lifetime, all at a price that fits budget.

We offer our guests a wide variety of the best in affordable vacation packages, carefully curated by our team to reflect the interests of modern, mature travelers. Our hassle-free packages include hotels, sightseeing, baggage handling, and expert Tour Directors and driver guides.

Guests of YMT Vacations get more than just incredible value; our guests get to be part of a community. Our vacations connect travelers with new destinations and cultures, and with fellow YMT travelers. We have served over one million travelers through our time-tested tours, and nearly half of our customers are repeats or referrals!

Join YMT, and discover what it means to be part of an industry-leading tour operator.

What are you waiting for?

Job Description

YMT Vacations is seeking a proactive, collaborative Product Manager with a knack for entrepreneurial problem-solving and advanced analytical skills, and experience in travel or tourism management. The Product Manager is responsible for travel product planning and development, vendor negotiations and contracting, and product life-cycle management.

What does a Product Manager do?

The Product Manager is responsible for owning three major areas of responsibility.

Product Planning, Contracting & Portfolio Management

  • Develop and manage YMT tours through the product life-cycle
  • Negotiate contract rates and terms for hotels, DMC's, cruise lines, optional tour operators, and special offers
  • Maintain vendor relationships and contract administration
  • Collaborate with Marketing to define marketing content and spend plans
  • Provide tour set-up information for the reservation software (Softrip)
  • Draft the tour itinerary descriptions to appeal to target audience

Pricing & Business Performance Management

  • Set tour costs by analyzing historic performance, market influences, and budget requirements
  • Collaborate with Air department to set air ticketing pricing and identify commercial tactical marketing opportunities
  • Monitor sales against the budget and pace
  • Manage planned promotions by working with Marketing to drive sales
  • Manage tour capacity and inventory

Quality Assurance & Product Expertise

  • Collaborate with Tour Operations to define operational delivery standards
  • Assist with vendor performance management
  • Convey to sales and service staff details about tour products and destination details

 

    Qualifications

    What are some key qualifications for this opportunity?

    • 3+ years of management experience in the travel industry
    • Travel product management, contracting, and pricing experience is necessary
    • Undergraduate degree or equivalent experience in travel / tourism, business administration, marketing, or related
    • Strong communicator with the ability to direct the actions of others
    • Flexible and responsive to changing priorities while working under pressure
    • Willingness to travel occasionally if necessary for trade shows, contracting, or planning

    Additional Information

    All your information will be kept confidential according to EEO guidelines. YMT Vacations is an Equal Opportuinty Employer.

    Videos To Watch