Xref (XF1) is on a mission to bring positive change to the recruitment process by offering reference, background and ID checks that are fast, simple and secure.

Since listing on the ASX we have expanded across APAC, Europe and North America supporting thousands of businesses across multiple markets and industries. As well as delivering a robust and reliable service to some of the most highly regulated, audited and trusted companies globally. 

Our Customer Success Consultants are focused on supporting clients, referees and candidates, whilst driving usage and awareness of the Xref.com platform through marketing, support and account management.

You will add enormous value to the EMEA Xref team (as well as globally) in the following ways: 

• Onboarding new clients - account setup and online platform training

• Sales support - identifying potential selling opportunities or new and existing clients

• User education - establishing strong client relationships, retraining and updating on new features

• Increasing usage of existing clients 

• Product Expertise - you will be our SME for EMEA

• User support for candidates and referees

We’d love to hear from you if you can say yes to the following:

• Native or fluent in Norwegian - essential

• Are super passionate about providing top tier customer service and can demonstrate this from previous roles

• Are autonomous and are comfortable working fully remotely from home

• Ability to wear several hats and juggle multiple tasks 

• Enjoy looking at the detail and thinking analytically 

Our Benefits 

Flexible Work Approach - 2020 has shown us the value of a more outcome driven approach to work. Whilst we’ve always supported the family commitments of our people, we now offer work from home across the board… and we love it!

Career Development - Whether you're taking on new responsibilities, following your passion to a new area of the business or starting an adventure in any of our other global offices - we're proud to offer tailored opportunities.

Birthday Leave - We’ve said it before and we’ll say it again, we love any excuse to celebrate - here’s an extra day to take off just for you.

Events - We’re a social bunch and sure know how to have a good time! From fancy dress to axe throwing to team BBQs on our balcony.

Check out employee journeys and what it's like to work at Xref here >> www.xref.com/company/careers

 If you are looking for an fully remote and varied role where you will make a direct impact on clients and are confident in the skills and attributes we are looking for then apply today or contact Robin at [email protected].