Senior Engineering Manager - Payments

  • Full-time
  • Role type: People Leader
  • Department: Engineering Payments
  • Division: Global Technology

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

About the opportunity

You’ll join Xplor Pay and our Engineering team, the team that builds and supports the payment platforms that service our global customers.

Reporting into the SVP Payments Engineering, you’ll work with your team to ensure projects and features are delivered on time and to best practice & quality guidelines. You and your team will support the business users of your platforms and ensure that they are running well.  This position will manage engineering managers as well as individual contributors.

  • Design, document, develop and maintain software systems for use by internal staff and external customers. 
  • Lead and contribute to technical decisions and solutions and drive decision making
  • Communicate with key stakeholders on delivery progress and timing
  • Ensure the systems are running well and software issues causing production problems are communicated and addressed in a timely fashion. Proactively manage stakeholder communication.
  • Develop expertise within the global team, so that knowledge is shared across the team ensuring smooth global functioning and capability building
  • Be responsible for managing the team members and help them develop their capabilities and grow their knowledge of systems and processes
  • Develop and mentor direct reports
  • Actively contribute to the engineering team culture and implementation of best practices
  • Actively manage communication with key stakeholders 
  • Become the subject matter expert for the platform.
  • Communicate, escalate, and document when projects are behind schedule or are blocked
  • Use technical experience to help team members with technical aspects of their jobs
  • Review and provided feedback on product requirements, visual designs and testing plans
  • Communicate and coordinate activities with engineering departments including Product Management, Quality Assurance, DevOps and other engineering teams
  • Provide technical product improvement suggestions to improve quality, performance, maintainability
  • Lead cross team engineering activities 


What would make me a good candidate?

  • Extensive experience in planning and delivering software platforms used across multiple products and organisational units
  • Experience managing managers within an engineering department
  • Experience writing and managing test suite, code management, and CI, and excellent debugging and optimisation skills
  • Experience architecting scalable solutions to complex problems
  • Experience in CI/CD 
  • Strong experience with SQL Server
  • Strong years of experience developing secure, RESTful API.
  • Good knowledge of agile software development life-cycles
  • Excellent analytical and problem-solving skills
  • Strong, clear written and verbal communication skills
  • Experience with Docker is a plus
  • Prior experience as a manager or as a technical lead is required
  • Experience coaching/mentoring junior engineers
  • Proactive, self-motivated learner with a strong drive to achieve personal goals
  • Motivated by a fast-paced environment where you will have to constantly adapt - no two days are the same!
  • You’re a true team player who knows that we all have to sometimes roll up our sleeves
  • You align with our four core values and you’re simply a good human

Additional Information

All your information will be kept confidential according to EEO guidelines.

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected]

More about us 

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022. 

Good to know

To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. 

To learn more about us and our products, please visit

We also invite you to check out our Candidate FAQs for more information about our recruitment process

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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