Account Executive (Existing Business)

  • Full-time
  • Role type: Individual Contributor
  • Department: Account Management
  • Division: Childcare & Education

Company Description

Take a seat on the Xplor rocketship and join us as Account Executive (Existing Business) in Melbourne to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

Job Description

About the opportunity

You’ll join Xplor Education and our SME Sales team — the team that provides the support and expertise educators need to manage their centres smoothly, improve parent engagement, and deliver the best educational experience, so that they can focus on what really matters - helping children succeed. 

Reporting into the Existing Business Team Leader, you’ll help us provide the best solution-oriented sales experience possible for our customers whilst representing the culture and dedication to customers Xplor is known for. Some of the other responsibilities you’ll have:

  • Take ownership of a portfolio of existing clients, and successfully upsell, cross-sell and expand the business in your portfolio
  • Work across a large number of accounts and prioritise where opportunities exist
  • Hold product demonstration appointments with existing client accounts and use advanced discovery skills to understand individual child care providers’ goals 
  • Develop your product demonstration dynamically to solve real problems experienced by different stakeholders in a childcare business
  • Educate customers on additional product offerings to increase multi-product usage
  • Stay familiar with our full product range and features, and how our different product offerings will help out customers achieve their goals
  • Understand marketing themed campaigns to existing clients and the narrative on why solving these problems are important
  • Understand child care centre issues, such as improving NQS or increasing occupancy, and provide a creative approach on how to educate them with a solution our platform provides
  • Provide level one support knowledge and excellent customer service presentation skills 
  • Proactively stay ahead of industry advancements to pre-empt changing legislation
  • Demonstrate empathy and build trust in external relationships with our clients
  • Meet and exceed monthly expected sales targets
  • Keep up-to-date records of activities in our CRM (Salesforce) 
  • Interact with accounts, leads, contacts, and opportunities according to sales department best practices, policies, and procedures
  • Attend and staff trade shows, in-person events, or meetings when required to build relationships in person
  • Other job duties as required


What would make me a good candidate?

  • 2+ years experience in solution selling technology or SaaS product
  • Can demonstrate a track record in managing sales pipelines and delivering predictable results
  • Proactive, self-motivated learner with a strong drive to achieve personal goals
  • Ability to work in a team where you manage your own time and priorities
  • Motivated by a fast-paced environment where you will have to constantly adapt - no two days are the same!
  • You’re a true team player who knows that we all have to sometimes roll up our sleeves
  • You align with our four core values and you’re simply a good human

Additional Information

Life at Xplor

You’ll be part of a global network of talented colleagues who support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits:

  • 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer 
  • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community 
  • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program 
  • Access to free mental health support 
  • Flexible working arrangements  

Ready to apply? 

To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.  

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected]

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected]

More about us 

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022. 

Good to know

To be considered for employment, you must be legally authorised to work in Australia. Xplor does not sponsor visas, either at the time of hire or at any later time. 

To learn more about us and our products, please visit

We also invite you to check out our Candidate FAQs for more information about our recruitment process

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.