Billing Specialist

  • Full-time
  • Role type: Individual Contributor
  • Department: Finance
  • Division: Corporate

Company Description

Take a seat on the Xplor rocketship and join us as Billing Specialist to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

Job Description

You’ll join our Billing team that is responsible for processing transactions for our clients ensuring that all funds are collected from their members completely, accurately and timely. 

Reporting into the Billing Manager, you’ll help us service our clients in the UK and Europe. Some of the other responsibilities you’ll have:

  • Processing BACs and SEPA files eg Submission/ Rejections / Indemnity Claims / ADDACS and AUDDIS
  • Data input of direct debit files – Rejections / Indemnity Claims / ADDACS and AUDDIS
  • Preparation of client refunds as required
  • Daily update of member records for each client
  • Reconcile client fund accounts to the bank account and general ledger
  • Reconcile Direct debit and card transactions to the cashbook/bank statement
  • Administers day to day technical tasks 
  • Can Problem Solve to identify issues in procedure and work with own team and other departments (if necessary) to solve them 
  • Communicate and coordinate with internal departments.
  • Continuous review to deliver process and system improvements
  • Be flexible to operate these processes across multiple platforms


  • Experience in a similar role  (desirable)
  • Understanding of client payments and client funds
  • Excellent communication skills - The ability to liaise with Stakeholders on a day to day basis via telephone (excellent telephone manner), email and face-to-face in a clear, caring, concise and professional manner
  • Problem solving skills: able to identify the exact details of a problem through a rational process and be able to take steps to ensure a successful resolution.
  • Attention to detail, able to document details of issues clearly in a concise understandable manner
  • Ability to work in a team where you manage your own time and priorities
  • You’re a true team player who knows that we all have to sometimes roll up our sleeve

At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.

Additional Information

Life at Xplor

You’ll be part of a global network of talented colleagues who support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits:

  • 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
  • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
  • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
  • Access to free mental health support
  • Flexible working arrangements

Ready to apply?

To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected] 

More about us 

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022. 

Good to know

To be considered for employment in the United Kingdom, you must be legally authorised to work in the UK. Xplor does not sponsor visas, either at the time of hire or at any later time. 

To learn more about us and our products, please visit

We also invite you to check out our Candidate FAQs for more information about our recruitment process

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.

We’re committed to replying to each application and look forward to getting in touch with you soon.

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