Product Manager

  • Vancouver, BC, Canada
  • Employees can work remotely
  • Contract
  • Department: Product Management
  • Division: Fitness & Wellbeing

Company Description

Take a seat on the Xplor rocket ship and join us as an Intermediate Product Manager in Vancouver to help people succeed around the world. 

From dropping your kids off at childcare, to signing up for a membership at a fitness studio to reserving fields for a tournament — our software, payments, and commerce-enabling solutions help everyday health and fitness organizations to overcome obstacles and form great relationships with their customers. 

You’ll join our Product team at Xplor — the team that innovates the latest generations of features needed by the leisure, parks and recreation industry as well as health clubs, gyms and community centres. Whether for large organizations or small independent businesses, we build everything they need to run their business, motivate their customers and build lasting fitness communities. 

Reporting into the Product Team Lead, you’ll help us manage end-to-end product lifecycles, including writing product requirements to guide developers and QA, and working closely with both internal and external stakeholders to contribute to the evolution of our enterprise product.  

Some other responsibilities you’ll have: 

Job Description

  • Own the planning and implementation of the features in your business area, including product positioning 

  • Meet with customers to understand and analyze their needs, and communicate those needs to internal stakeholders 

  • Identify fresh opportunities for our product to improve and thrill the market 

  • Drive product releases in a fast-paced Agile software development environment 

  • Write crisp, clear, and comprehensive product requirements to give clear guidance to development and QA 

  • Work cross-functionally with other parts of the business to ensure prompt delivery 

  • Balance the priority of investing in new features and maintaining quality 

  • Identify and raise opportunities and risks to management 

  • Contribute to customer-facing demos and sales and marketing initiatives with your deep product knowledge 


  • 2+ years professional experience managing software products from inception through launch and iteration 

  • Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it 

  • Analytic: you can spot the commonalities in seemingly different customer requests and identify opportunities to address them with a unified solution 

  • Innovative: you have a flair for bold ideas that can potentially deliver game-changing competitive advantages 

  • Strategic: you can slice big projects into pragmatic MVPs that maximize customer value with the least amount of time, effort and risk 

  • Collaborative: you believe that a team works best when everyone is communicating daily about how each person’s piece fits in the shared vision 

Additional Information

What does it mean to work for Xplor? 

Our four core values - Make life simple, Build for people, Move with purpose and Create lasting communities - are key to who we are and guide us from how we hire to how we recognize our team members.  

Some of the perks of working with us: 

  • Unparalleled opportunities to learn and accelerated career development 

  • A collaborative, team environment with people who truly love what they do 

  • 12 weeks Gender Neutral Paid Parental Leave 

  • Unlimited access to Udemy for Business, 10% of your time devoted to growing you and your career, and further support to help you grow 

  • Access to mental health support 

  • Fully flexible work arrangements 

More about us 

We’ve recently expanded our reach by merging the two software and payments powerhouses TSG and Clearent. The resulting company is Xplor Technologies serving over 82,000 businesses that processed over $27 billion in payments, operating across 158 countries in 2020.  

Xplor is headquartered in the United States in Atlanta, GA, with operations across North America, Australasia, Europe, and the United Kingdom. We now have over 2,000 Xplorers, working across five “everyday life” verticals: Education, Health and Fitness, Boutique Wellness, Field Services and Personal Services. 

Sheryl Sandberg once said, “If you're offered a seat on a rocket ship, don't ask what seat! Just get on.” We couldn't agree more. So, are you ready to get on board?

To learn more about us and our products, please visit 

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community.

We’re committed to replying to each application and look forward to getting in touch with you soon.

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