Sr. Manager - Beverage

  • Full-time
  • FLSA Status: Exempt
  • Division: 22700 - F&B
  • Career Areas: Food & Beverage
  • Status: Full-Time

Company Description

 

    Job Description

    The Senior Beverage Manager is responsible for the strategic leadership and daily operation of all beverage outlets within a high-volume, luxury integrated resort and casino environment. This role oversees service, bars, lounges, and venue-specific beverage programs, ensuring exceptional guest experiences, operational excellence, and compliance with all regulatory standards.

    The Senior Beverage Manager partners with Food & Beverage leadership to drive revenue, maintain brand standards, and cultivate a high-performing team aligned with the resort’s service culture.

    Key Responsibilities

    Operational Leadership

    • Oversee day-to-day operations across all beverage outlets, including casino service bars, lounges, and specialty venues
    • Ensure seamless execution of service standards and SOPs across all shifts and outlets
    • Monitor and evaluate operational performance, implementing improvements as needed
    • Manage beverage logistics including ordering, inventory, distribution, and par levels

    Guest Experience & Service Excellence

    • Deliver exceptional guest service, resolving escalated guest concerns promptly and professionally
    • Maintain a visible leadership presence on the floor, especially during peak periods
    • Ensure consistent execution of luxury service standards across all venues

    Team Leadership & Development

    • Lead, coach, and develop beverage managers, supervisors, bartenders, and cocktail service teams
    • Oversee scheduling, staffing, and labor management to align with business volume
    • Conduct performance evaluations and implement development plans
    • Foster a culture of accountability, engagement, and excellence

    Financial Performance

    • Drive revenue growth through effective beverage programming, pricing strategies, and promotions
    • Manage departmental budgets, payroll, and cost controls
    • Analyze KPIs (e.g., revenue per outlet, labor %, pour cost, inventory variance) and implement corrective actions

    Compliance & Risk Management

    • Ensure compliance with all local, state, and federal liquor laws and gaming regulations
    • Enforce responsible alcohol service, including monitoring intoxication and preventing underage service
    • Maintain health, safety, and sanitation standards across all beverage operations

    Strategic & Administrative Responsibilities

    • Develop and execute short- and long-term departmental goals and initiatives
    • Collaborate with procurement and vendors on product selection and sourcing
    • Partner with marketing and nightlife teams on activations and events
    • Lead departmental meetings and facilitate cross-functional communication

    Qualifications

    Education & Experience

    • High school diploma or equivalent required; Bachelor’s degree in Hospitality, Business, or related field preferred
    • Minimum 5–7 years of progressive beverage or F&B experience, with at least 3 years in a leadership role
    • Experience in a luxury, high-volume resort, casino, or nightlife environment strongly preferred

    Skills & Knowledge

    • Advanced knowledge of spirits, wine, beer, and cocktail programs
    • Strong leadership, organizational, and interpersonal skills
    • Proven ability to manage large teams in a fast-paced environment
    • Financial acumen and experience managing budgets and cost controls
    • Proficiency in POS systems, inventory management, and Microsoft Office

    Licensing & Requirements

    • Must be 21 years of age or older
    • Ability to obtain and maintain all required health and alcohol service licenses

    ​​​​​​​Core Competencies

    • Leadership & Team Development
    • Guest-Centric Mindset
    • Operational Excellence
    • Financial & Business Acumen
    • Regulatory Compliance
    • Strategic Thinking

    ​​​​​​​Work Environment

    • High-volume, fast-paced casino and resort environment
    • Requires ability to work flexible schedules including nights, weekends, and holidays
    • Frequent interaction with guests, team members, and senior leadership

    ​​​​​​​Top performers in this role typically:

    • Thrive in dynamic, high-energy environments
    • Exhibit strong presence and decision-making under pressure
    • Balance guest experience with operational discipline
    • Drive innovation in beverage programming and guest engagement

    Additional Information

    Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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