Specialist - Workforce Management
- Full-time
- FLSA Status: Non-Exempt
- Division: 22700 - G&A
- Career Areas: Other
- Status: Full-Time
Job Description
The Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands. The employee delivers on 5 star service basics to all internal customers including staff and management teams in a collaborative and supportive environment. All department and property policies, practices, and procedures are observed while multiple tasks are completed.
POSITION RESPONSIBILITIES/DUTIES:
- Create scheduling solutions for departments that account for current business demands as well as exceptions.
- Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies.
- Be a leading force suggesting scheduling changes and creating new business models.
- Discover new best practices to enhance staffing while following current labor agreements.
- Adhere to all ethical and equity when managing the scheduling process.
- Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements.
- Work as a team completing daily schedule operations, such as leave requests and call outs.
Qualifications
EDUCATION and/or EXPERIENCE:
Required:
- High school diploma
Preferred:
- Bachelor’s Degree or work experience in a related field.
- Previous experience utilizing Virtual Roster and Kronos software.
- Bi-lingual
KNOWLEDGE/SKILLS/ABILITIES:
- Proficiency with Microsoft Office software including: Excel, Word, Outlook and Power Point.
WORK SCHEDULE/HOURS:
- Available to work any time/day of the week
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.