About Wrist 

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.

• Wrist LinkedIn Page: https://www.linkedin.com/company/wrist-ship-supply/
• Wrist Facebook Page: https://www.facebook.com/wristshipsupply/

Wrist Shared Service Center is looking for a Senior Operations Manager who will bring extensive management expertise to ensure the efficient operations of different functions in the Operations function. As a Senior Operations Manager, we require a strategic thinker with excellent leadership skills, a deep understanding of supply chain management, and a proven track record of optimizing operational processes.

What you'll be doing:

• Lead and oversee the operations function, ensuring smooth and efficient operations.
• Develop and implement strategic initiatives to enhance operational efficiency and effectiveness.
• Participate in cross-functional meetings to analyze and review information from different operation support functions and collaborate to develop action plans to resolve issues and drive continuous improvement.
• Understand and develop initiatives that are reasonable and optimize the company resources to drive cost effectiveness.  
• Manage and evaluate operational reports and ensure service level agreements are achieved and necessary improvements implemented.
• Foster a culture of continuous improvement, innovation, and excellence in service delivery.
• Collaborate with the different stakeholders on different projects, migrations, and transitions.
• Build and lead a high-performance operations team providing guidance, coaching and support.
• Foster a collaborative and inclusive work environment promoting teamwork and accountability.
• Implement and maintain quality control measures to ensure the delivery of top-notch products and services to maritime clients.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Stay abreast of relevant industry regulations and ensure compliance with local and international standards.

What we're looking for:

• Bachelor's degree graduate, preferably in Business, Supply Chain Management or any related field.
• Master’s degree is a plus
• At least 8-10 years of similar experience
• Strong understanding of supply chain principles and logistics.
• Experience in project management and automations
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to drive process improvements and operational excellence.
• Familiarity with relevant industry standards.
• Ability to make decisions under pressure and manage multiple tasks simultaneously.

Location: Times Plaza Building, UN Avenue corner Taft Avenue, Ermita, Manila

Work Setup: Hybrid