Enterprise Service Desk Specialist MID - 962-14

  • Camp Lejeune, NC 28547, USA
  • Full-time

Company Description

Are you looking for a Company that values the success of its employees? If so, World IT Solutions (WITS) is for you! We know how important it is to keep up to date on all training and certifications. We offer our employees free online training and certificate testing reimbursement. At WITS WInitiate Tomorrow’s Success by providing resources to ensure our employees are successful in their careers.

Job Description

We are seeking an Enterprise Service Desk Specialist MID to join our team at Camp Lejeune, NC.

  • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. 

Qualifications

  • Active DoD Security clearance required.
  • Must  be willing and able to pass a background check and drug screening.
  • One (1) year experience in IT required including at least one (1) year of customer service experience in IT. 
  • One of the following certifications are required:  CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SSCP

Additional Information

World IT Solutions (WITS) is a full-service design, engineering, and consulting firm specializing in the information technology, information assurance, and telecommunications industries. WITS, founded in 2000, provides professional IT architect and design consulting services as well as field engineers and operations and maintenance specialists to meet our military, government, and commercial client needs.

World IT Solutions (WITS) LLC, headquartered in Bowie, MD, is a wholly-owned subsidiary of Tec-Masters, Inc.

Find more company information at www.witsllc.com