Imaging Associate
- Full-time
- Department: Marketing
Company Description
Wolt is a Finnish technology company, and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners and either pick their food up or have it delivered by our courier partners.
However, food delivery was just the start. We don’t want to just satisfy our customers’ hunger but to deliver a wide variety of products and expand our platform to some cool retail shops. We’re very focused on maintaining a high level of imaging quality across the board, and we want to invest even more time and energy in our merchant partners to ensure their menus and assortments are properly presented.
Job Description
As an Imaging Associate, you will primarily be working with restaurant partners, focusing on closing a photo gap on the Wolt platform. You will act as a key communicator, coordinator, and problem-solver, playing a major role in ensuring high-quality photo coverage on the Wolt platform. Your responsibilities will include scheduling and managing photoshoots, assisting with administrative tasks, supporting photographers and restaurant partners, and ensuring quality control. You will be part of a small, dedicated photo team, where you’ll share best practices and coordinate efforts to maintain a high standard. Your role will also involve optimizing workflows and supporting restaurant partners in using Wolt’s self-service tool.
What You’ll Do
- Photoshoot Coordination & Administrative Support – Schedule and manage photoshoots, handle bookings, maintain records, and assist with follow-ups to ensure smooth operations.
- Communication & Troubleshooting – Act as the link between Wolt teams and restaurant partners, answering questions and resolving any issues related to the photoshoot process.
- On-Site & Remote Assistance – Support photographers and restaurant partners during shoots, either remotely or on-site, to ensure a seamless experience.
- Quality Control & Process Improvement – Review uploaded images to ensure they meet Wolt’s standards, request updates if needed, and help improve workflows for efficiency.
- Self-Service Tool Support – Assist and proactively contact restaurant partners to use Wolt’s self-service tool for uploading and managing their images.
Qualifications
- Fluency in Swedish and English.
- Excellent interpersonal skills with the ability to adapt the tone to suit the audience.
- Experience in support, administration, planning, coordination, or similar roles is a plus.
- Strong organizational skills and attention to detail.
- Tech-savvy self-starter with a "can-do" attitude.
- Curious about optimizing partner and user experiences, as well as improving internal workflows.
Additional Information
Join us in shaping the visual experience of Wolt’s platform and ensuring our restaurant partners’ offerings look as great as they taste! If the above perfectly describes you and you like moving fast and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today.