Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand.

Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand. 

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Our company Wolt License Services (WLS) is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across over 20 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking a visionary and strategic Head of Financial Services to lead our efforts in developing and executing a long-term financial services strategy. Reporting to the Managing Director, Payments, this individual will be responsible for conceptualizing new financial services offerings, building strong business cases, planning go-to-market strategies, and ensuring seamless project transitions to the operational team for launch.

As the Head of Financial Services, you will shape the future of our financial services business, working closely with the Product organization to develop and execute a compelling strategy and local markets to distribute our services to customers. You will engage with key stakeholders, assess market opportunities, and ensure regulatory and operational readiness while driving business growth and innovation.

Key Responsibilities

• Develop and refine the long-term vision and strategy for financial services within our organization in collaboration with FinTech Product organization.
• Identify, conceptualize, and design innovative financial services offerings to be developed and launched.
• Create and present compelling business cases to internal stakeholders, securing buy-in for new initiatives.
• Lead go-to-market planning, ensuring seamless execution and positioning of new financial services.
• Partner with cross-functional teams, including Compliance, Risk, Legal, and Operations, to ensure regulatory and operational readiness.
• Oversee the transition of projects to operational teams, ensuring smooth implementation and launch.
• Stay abreast of industry trends, regulatory changes, and competitive landscape to identify growth opportunities.
• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment with business goals.
• Act as a thought leader in financial services, representing the company in relevant industry discussions and partnerships.

• Bachelor’s or Master’s degree in Business, Law, Engineering or a related field.
• Relevant experience in strategic, product, or technology leadership roles, with a proven track record of driving business impact.
• Experience leading cross-functional teams in dynamic environments.
• Experience in fintech, e-commerce, or other technology-driven industries.
• Exposure to scaling businesses, marketplace models, or enterprise solutions is highly valued.
• Strong background in commercial and product strategy or business development.
• Experience working in both high-growth startups and established companies is a plus, demonstrating adaptability across different scales.

Skills

• Proven experience in financial services, payments, fintech, or banking, ideally in a leadership role.
• Strong strategic thinking and ability to translate vision into actionable plans.
• Experience in business development, product strategy, or financial services innovation.
• Deep understanding of financial regulations, risk management, and compliance frameworks.
• Exceptional communication and stakeholder management skills.
• Strong analytical skills, with the ability to assess market opportunities and financial feasibility.
• Experience in leading cross-functional teams and driving complex projects to successful execution.
• Entrepreneurial mindset with a passion for innovation and digital financial services.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!