Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 170 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Role background

The Restaurant Associate (RA) works closely with the Restaurant Development Managers to help our restaurant partners maximize their opportunities for success.

We’re looking for someone that has a real passion for delivering exceptional service, and that is savvy with adapting their tone to suit the customer - you’ll need to be the person that can build great relationships with restaurants.. Preferably you have some previous experience working with data and have the ability to use it to strengthen our partnerships.

The Restaurant Associate role is a 100% position.

What you'll be doing

• Onboarding venues into Wolt’s Platform.
• Driving and managing the growth of our current venues.
• Helping to improve Operational KPIs for your accounts.
• Handling restaurant support together with support associates through different channels.
• Assisting restaurant development managers in any additional tasks related to working with restaurant partners.

• Experience from within the restaurant industry (Advantage)
• High Technical ability and logical thinking with an aesthetic sense
• Proven proficiency in Data-Driven Decision Making
• Fantastic communication skills; you should be comfortable speaking with a wide range of different customers and stakeholders and know how to adapt your approach accordingly.
• Passion for food and developing the best restaurants in town.
• Structured, detailed and service-oriented
• BA in Business Management (Advantage)
• Fluent in Hebrew and English - a must

• Work Schedule Requirement: Must be able to work 3 days in-office, 1 day remote, and 1 field day with business partners.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!