Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. We were founded in 2014 and joined forces with DoorDash in 2022 - of the 27 countries that DoorDash operates in today, 23 are with the Wolt product and brand. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you!

Are you passionate towards IT and seeking an opportunity where you can and have to make a difference? Does being part of one of Europe’s fastest growing companies excite you? If this sounds like you, then please read on!

Wolt is a Finnish technology company founded in 2014 with a mission to transform the way people can order food from restaurants. Wolt has since grown rapidly and expanded to new areas ranging from retail, groceries, and broader retail to running our own grocery stores. While doing this, we’ve become a truly global company, currently operating in 23 countries and 250 cities, servicing over 15M registered users - and this is only the beginning.
 

What you’ll be doing

• Working as a member of the Global IT Support team reporting to the IT Support Lead

• Helping with the coordination and operation of the local IT logistics (incl. local IT asset management) across our Japan offices

• Maintaining devices including employee devices, meeting rooms, printers etc

• Supporting local end-users with IT issues

• Taking the initiative to increase efficiency by automating tasks together with our automation engineers

• Building great relationships with the team members to ensure smooth collaboration when there are system changes and actions required from team members

• Handling mobile subscriptions for employees

Our humble expectations

• Strong interest and relevant experience in providing IT support in an office & warehouse environment

• Fluency in Japanese and great English skills as you will be using both languages when communicating with the central IT team and the local office

• Certification for N2(日本語能力試験2級） level Japanese 

• Excellent interpersonal and communication skills

• Quick thinking and the type of person who rolls up their sleeves and gets to work, no matter the task

• Willingness to travel if needed 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

What you’ll get by joining us

Opportunity to be part of building something exceptional, in an international environment
Lots of learning and growth in a globally scaling tech company

If you have any further questions about the position, you can turn to:

Shimi Arai, Talent Acquisition Partner - [email protected]

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!