About Wolt 

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand. 

So, why work at Wolt?

At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Are you a team player with great communication skills? Вам нравится многозадачность?
Dinamik mühitdə işləməkdən zövq alırsınız? If you got all the questions and your answer is yes - then read further!

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. We launched in Baku in summer 2019, and have since been conquering the food delivery scene step by step. However, we don’t want just to satisfy our customers’ hunger, but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys, and other exciting products, all referred to as Retail. 

We are growing rapidly and are hiring Retail Associates to support Wolt’s retail portfolio in Azerbaijan. The ideal candidate is structured, detail-oriented, and enjoys a diverse working week. You will assist with onboarding our retail partners, ensuring that menus are updated, and supporting the venues on a day-to-day basis. You will also act as a key communicator between our operations team and retail partners in order to ensure optimal success. In this entry level role you will have the opportunity to learn a lot about our operations and business, working with our retail team.

What you'll be doing

• Responsible for onboarding retail venues into Wolt’s platform. This includes making sure we have the photos, helping with the menus, translations and training the venues.
• Ensuring that our retail partner menus on the platform are up to date, and making sure that our menu-platform is always up to date with the text and visuals that reflect the Wolt brand. 
• Managing of our retail liaisons by identifying, training and keeping them up to speed with any urgent cases. 
• Handling retail support together with our support associates.
• Ensuring our portfolio of retail venues reaches the highest Wolt service standards by conducting frequent quality and satisfaction checks.
• Assisting the Retail Onboarding Managers in any additional tasks related to working with our retail partners.

• Experience from customer service, administration, account management, or similar. 
• Ability to multitask and work under pressure. You are used to working with tight deadlines.
• Excellent communication skills and interpersonal skills.
• Structured, analytical, detailed and service-oriented.
• Experience from within the restaurant industry is a plus.
• Self-starter with a passion for food and shops.
• Fluent in Azerbaijani, Russian, and English.

So if you are excited about working in a high-growth environment, taking ownership, and being part of an extremely high-performing team then we’d love to hear from you! 

Please note that we do not accept applications coming in via email. Please submit your application via our jobs portal.