Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 25 countries and 129 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Are you an organizational talent with excellent communication skills? Do you love working in a highly dynamic work environment? If this sounds like you, we'd love to chat!

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. We have launched our services in Berlin in Aug 2020, and have since been painting the city blue. We are growing rapidly and are now looking for a Gear Associate (m/w/d) to join our team in Cologne.

As our Gear Associate (m/w/d), you will be responsible for the onboarding of our new Courier Partners. You’ll ensure that our Courier Partners are well taken care of and that they have everything they need in order to provide the best quality of service throughout all stages of delivery - from our restaurants to the customers. In this role, no day is the same and there’s always something to do. As such, you need to be adaptable, self-motivated and driven to succeed. You must also have excellent interpersonal and community-building skills - we think service first at all times!

What you'll be doing

• Onboarding Courier Partners / Gear Hand-outs
• Taking care of all off-boardings
• Weekly scheduling of existing & new couriers
• Managing inventory (e.g. physically lifting courier gear to and from our storage and tracking supply via excel)
• Calling existing and potentially new couriers

What we offer

• Cool office in the heart of the city
• A fast-growing tech company with many career opportunities 
• Flat hierarchies in a family start-up atmosphere
• Discount on Wolt orders
• Discount Deutschlandticket
• Subsidy Urban Sports Membership!
• Various soft drinks, coffee and fruits in the office
• Comprehensive internal educations
• Weekly (virtual) all-hands meetings and regular team events
• 30 days of paid vacation

• Excellent communicator as you will have daily contact with our Courier Partners
• Fluency in both German and English is a must
• Ability to use analytical tools, such as Google Sheets or Microsoft Excel (basic skills sufficient)
• Ability to lead by example and show the direction, as well as the genuine will to support your team members and your Courier Partners on their way
• Thorough and organized - you accomplish tasks with all ends tied and have great attention to detail
• You can manage ‘freedom under responsibility' and are able to manage your own tasks and schedule

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!