Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 37 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!

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Do you want to build something completely new from the ground up? Are you ready to take part in defining a direction for a completely new initiative and face a challenge to build a new real-time solution for 10M+ users?

If you said “Yes, yes and definitely yes”, then come and join our new team on a mission to build a completely new instant messaging platform for our support.

World-class customer service is one of the cornerstones of Wolt 💙  The quality of communication between our team and our customers and partners is essential as it determines how fast and accurately we can respond to inquiries and solve emerging problems. At Wolt, we currently serve over 10M+ monthly users and they love to chat with us, a lot. 

You ​​will be one of the first joiners in a shiny new team with a remarkable opportunity to improve our already world-class support experience. Since it is early days in the project, you will play an integral part in defining the way the team will work, participate in architecture and ideation discussions and decide on tools and best practices. You’ll collaborate closely with the designer, product manager and other engineers in your team.

We’re obsessed with high ownership teams at Wolt, which means you’ll get to work in a culture of freedom and accountability. Our teams are in charge of their own roadmaps, how they build services and products, and how they solve challenges from new features to core scalability of their solutions.

You can be based in our tech hubs Helsinki or Berlin or work entirely remotely elsewhere in Finland, Germany, Denmark, or Estonia now and in the future! 🌍  Read more about our new remote set-up here.

Building a brand new support chat tool is an exciting and challenging problem. We are looking for someone eager to create a scalable, highly available real-time messaging service for our 10M+ users. Challenges include real-time messaging, ensuring that messages are reliably stored and delivered, designing and building a conversations inbox with prioritization, attachment, and push notification systems. That’s just to start with.

The potential tech stack that we are considering is MongoDB for storing general metadata and messages archive (in the future potentially distributed KKV database for storing archive data), Node.js + Fastify (optional) for iterating quickly and building a REST API and other services, also piloting Elixir + Phoenix for building a scalable real-time messaging system.

Experience with high traffic and high-performance projects and good knowledge of NoSQL databases like MongoDB, Cassandra, Riak, or similar would be highly valuable. Great if you consider yourself flexible enough to work with different languages and technologies depending on the problem we face, but in the beginning, at least strong Node.js skills would be valuable for this role.

It is also a bonus if you have experience working with real-time projects like chats, multiplayer games, signaling servers for voice/video communications, or breaking news providers so you can demonstrate how to build reliable clients and backends to serve our customers needs.

We value an attitude of constant improvements and also the ability to create new things from scratch. An entrepreneurial mindset of taking ownership of what you've built is a must.

Join the team with a huge opportunity to make an impact! 

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

For any further questions about the position, you can turn to Product+ Talent Acquisition Partner - Salem Mansuri ([email protected]) at any time.