About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today (23 of which are with the Wolt product and brand), serving more than 45 million customers.

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Overview

Being part of the Merchant Account Management team, you will have your own portfolio of small and mid-size partners, both restaurants and retail. Financial reporting and assisting in marketing campaign are also important part of this job. 

What you’ll be doing.

• Taking care of your own merchant portfolio.
• Provide after-sales support to improve our merchants' performance.
• Build strong client relationships, through regular communication both over the phone and in person, if needed.
• Generate reports using Excel and our internal data system both on restaurant KPIs and financial metrics.
• Gathering feedback from our partners and helping to translating it into product, marketing and operational improvements.
• Assisting the wider merchant team with other ad-hoc tasks.

Our humble expectations

• Great analytical skills and Excel knowledge.
• Excellent interpersonal skills as you will be working with a lot of different people. 
• Being tech-savvy and a quick learner.
• Fluent in Hungarian and good communicator in English.
• Having a hospitality or retail experience is an advantage but not a must.

What We Offer

• Independent work in a dynamic, international team
• Hybrid working 
• Salary package includes SZÉP-card and health insurance 
• Discount on Wolt orders
• Modern work equipment

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!