Restaurant Specialist
- Full-time
- Department: Sales
Company Description
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
#AK-LI8
Job Description
The Restaurant Specialist works in close cooperation with the Restaurant Development Managers and Support Associates to help our restaurant partners maximize their opportunity for success.
The Restaurant Specialist is responsible for assisting our restaurant partners in offering general day-to-day support.
Responsibilities & Duties
- Managing ongoing improvements to restaurant partner menus on the platform.
- Using data to proactively contact restaurant partners in order to improve their performance, while also assisting our Support team in handling more complex partner support tickets.
- Working alongside our Marketing team and restaurant partners to assist with value-added marketing campaigns to increase restaurant orders.
- Assisting the restaurant team with other ad-hoc tasks.
Qualifications
- Solid experience from a previous support, administration, or account management role.
- Excellent interpersonal skills with the ability to adapt tone to suit the audience.
- Experience from within the restaurant industry is a plus.
- Structured, detailed and service-oriented.
- Self-starter with a passion for food.
- Fluent in Swedish and English.
Additional Information
What you’ll get by joining Wolt
Making an impact. Day to day you will be disrupting the logistics industry and helping the daily life of thousands of people. Moreover, this is a brand new vertical and you will be the key player in laying the foundation and making it a success.
Being part of an ambitious team in a flat international organization. Things move fast in our office in the centre of Stockholm. We love to get things done, take ownership, and innovate, but we always make sure to have fun in the process!
Learning never stops. We grow fast in a fast-moving industry, which means there is always something new to learn and different opportunities to develop within Wolt. Moreover, this is a brand new vertical for us which means you will be able to have an immediate impact.
Owning what you build. We offer a competitive compensation package together with a stock option plan, hence you can own a piece of the company you are helping to build.
Next steps
If this sounds like you, then click below to get the conversation going! :)
If you have any further questions about the position, you can send your enquiries to Alexander Kanto ([email protected]).
Please note, due to GDPR, we do not accept applications coming through email. Make sure to apply through our careers page!
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