Sales Support Associate
- Full-time
- Department: Sales
Company Description
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Job Description
Are you a multitasking magician with a natural flair for customer service? Are you detail oriented and enjoy a diverse working week? If this sounds like you, then we’d love to chat
Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform, although more recently we’ve expanded into other sectors like retail as well.
We launched in Greece in 2019, and from our humble beginnings in Athens we now operate in 8 additional cities, bringing our customers what they need, when they need it! As a result of such rapid expansion - and the plans we have for 2023 - we need a new Sales Support Associate to assist our sales team and ensure they are working as efficiently as possible.
What you'll be doing
- Updating restaurant menus and other changes to venue information
- Ensuring all our partners receive the correct training on how to use the Wolt app, and monitoring their use of the system moving forward
- Other ad-hoc administrative and organisational tasks as they come up!
Qualifications
- Super human organisational skills
- Experience in data inputting or other administrative work would be an advantage
- Structured, detailed and service-oriented
- Self-starter and a passion for food
- Fluent in Greek & able to work in English
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!