Pre-Sales Engineer
- Full-time
- Department: Go-To-Market
Company Description
Location: Remote, Australia (Sydney preferred)
Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online. Our Commerce Execution Suite is available globally.
Job Description
- Accompany the Account Executive team on customer calls, to give insights from a technical perspective and provide strategic guidance to the sales process.
- Diagnose prospective customer requirements, answer technical questions, and perform feasibility assessments
- Establish strong rapport with potential and actual customers through excellent communication and customer understanding.
- Build and maintain expertise in product capabilities and opportunities.
- Design and deliver product demonstrations and POCs that match customer needs.
- Collaborate closely with the Implementation and Operations teams to ensure project delivery as per customer requirements and needs.
- Work closely with product management in identifying customer needs and requirements and validate future feature designs.
Qualifications
- Bachelor's Degree in a technical or quantitative discipline.
- 3+ years' experience in a related field.
- Fluent in English.
- Experience with SQL.
- Self-motivated, detail oriented and organized.
- Excellent communication, presentation, problem-solving and analytical skills.
- Experience in ecommerce is a plus.
- Experience in SaaS sales or customer success is a plus.
- Experience or general knowledge of HTML, CSS, XML, JSON, Regex is a plus.
Additional Information
Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO STATEMENT - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.