Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for a FinCrime Operations Senior Analyst - AUP (formerly Surveillance Analyst) to join our Surveillance team in our Budapest office!

Your mission is to investigate and monitor high risk customers according to regulations, risk appetite and Wise’s policies.

The role as a FinCrime Operations Senior Analyst gives you the opportunity to:

• Monitor and investigate customer cases with a deep understanding of Wise’s AUP regulations, compliance framework and regulatory environment
• Perform due diligence on customers and businesses through a variety of data sources including websites, financial statements, AML policies and external legal opinion; take a risk-based approach to work effectively and maintain speed, quality and consistency;
• Have a deep understanding of different business models, customer types, and regulatory requirements across multiple geographies;
• Take risk-based case decisions with a clearly documented and auditable record, in the context of our customer due diligence policy, acceptable use policy and applicable regulations;
• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;
• Coach others on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime;
• Work in the team and with compliance to evolve both our policies and our due diligence processes, continuously improving our knowledge, risk management and customer experience;
• Escalate any suspicions and/or concerns to the AML and Fraud teams for review;
• Work as an AUP expert sharing knowledge across teams, delivering a great customer experience and contributing through side projects and ideas on process, policy or product improvements;
• Analyse, re-evaluate, build and document risk factors and risk mitigation methods shaped by local regulations, including our licensing requirements, and our banking partner agreements ;
• Represent the policies, processes and auditable work to regulators and auditors.

• You have excellent verbal and written English skills and are a strong communicator in cross-team environments.
• You are punctual, independent, proactive, and willing to take full responsibility in various situations.
• You handle routine tasks effectively and have a razor-sharp attention to detail.
• You can multitask well and take ownership in different situations.
• Compliance or banking background is a plus.

If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you! Please submit your resume and cover letter in English as soon as possible!

We will start interviewing for this position from day 1 so we would recommend applying rather sooner than later - otherwise, someone else might grab your dream job 💚

Note: Applications without a cover letter will not be considered.

Our Hiring Process

1. Application Review: We evaluate your experience and skills. Submitting a cover letter explaining your motivation and why you’d be a great fit is strongly encouraged!
2. Quick Chat with a Recruiter: A brief call to discuss the role and see if Wise aligns with your career goals.
3. Homework: You will have 3 calendar days to complete a practical exercise relevant to the role.
4. Final Interview: An in-depth discussion with our Team Leads to assess your technical and cultural fit.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.