One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

The Credentialing Specialist supports the Medical Affairs department with credentialing and onboarding for professional staff requiring privileges to work at Osler, project coordination, and cross‑functional collaboration to ensure compliance, operational excellence, and timely execution of strategic initiatives under the purview of the Chief of Staff and EVP Academic and Medical Affairs.

The Credentialing Specialist must be meticulous and comfortable working in a fast‑paced environment where accuracy, communication, and follow‑through are critical.  The position will support the Director, Medical Affairs and Education and Manager, Medical Affairs with:

• Coordination of credentialing applications for privileges of professional staff
• Facilitating orientation and onboarding of new professional staff who have been granted privileges
• Supporting a full range of administrative functions for privileged staff including annual reappointment, preparing letters of good standing, and off-boarding professional staff who resign their privileges from the hospital
• Coordinating projects and initiatives in collaboration with physician leaders and other departments at Osler

Accountabilities:

• Managing the end‑to‑end credentialing processes for physicians, dentists, and midwives applying for privileges or changes in privileges at Osler
• Maintaining accurate and up‑to‑date credentialing files, documentation, and database (CMaRS), and help support file disposition as per the organization’s file retention policy
• Ensuring compliance with regulatory requirements defined by Osler’s Professional Staff By-Law,  Public Hospitals Act, and Osler’s policies and procedures
• Liaising with internal stakeholders (Information Services, Badging and Security, Health Informatics, Occupational Health, etc) and external stakeholders (regulatory colleges, Canadian Medical Protective Association (CMPA), and other vendors) to resolve credentialing issues
• Communicating with physician leaders for the review of credentialing applications and follow up on unresolved issues
• Coordinating onboarding and leading the orientation sessions for new professional staff
• Processing annual reappointment applications for renewal of professional staff privileges
• Supporting the Senior Advisor with preparing agenda and minute taking for the corporate credentials committee
• Coordinating and tracking the performance reviews of associate staff and physician leaders
• Collaborating with physician leaders and teams from the organization on various projects and committee work (ex: award and recognition events, engagement initiatives, strategic projects and process improvements)
• Assisting the Manager, Medical Affairs and Director, Medical Affairs and Education with developing, tracking, and maintaining project timelines and project documentation
• Extracting, preparing, and submitting data for reports and lists as required
• Travelling across Osler’s 3 main hospital sites to provide in-office support will be required

• Minimum of 3 years administrative work experience; in a hospital or health care setting preferred
• Experience in credentialing and/or processing applications of a regulatory nature preferred
• Advanced proficiency with MS Office, (Excel, Word, Outlook, PowerPoint), internet, surveys, and electronic data management systems
• Experience extracting and manipulating data in Excel or other similar applications for statistical reporting and producing lists of demographic data
• Exercises sound judgment, discretion, and sensitivity in managing confidential and private information.
• Excellent oral and written communication skills and ability to interact and collaborate with all levels of leadership, staff, and physicians
• Exceptional organizational and time management skills to work in a fast-paced environment, maintain deadlines, and pivot as new priorities arise
• Enthusiastic about learning and adapting to changing responsibilities
• Ability to work within a strong cohesive team structure
• College Diploma or Bachelor’s Degree required

Hours: Currently days, including weekends and statutory holidays (subject to change in accordance with operational requirements)

Hybrid: Roles that function remotely, but require essential, regular onsite weekly work.

Salary:
Minimum: $62,029.50
Maximum: $77,532.00

Internal application deadline: April 10, 2026

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.