One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Accountabilities:

• Laboratory reception – welcomes and assists visitors/vendors/couriers at the reception desk
• Pathology specimen (e.g. blocks, slides) reception, packaging and dispatch
• Retrieval of blocks and slides for review, rounds, consults and clinical trials
• Requests to the pathologists for the selection of representative samples to be referred out
• Handles requests for pathology/cytology consults as per Laboratory protocol
• Documents disposition of referred out materials (material sent, date sent, date material returned) and routinely monitors for outstanding materials; contacts referral lab to expedite return of materials
• Laboratory reports distribution
• Retrieves electronic reports and faxes to health care requesters as per Laboratory protocols
• Telephone assistance
• Aids in investigation of queries from laboratory personnel
• Files non-conformance reports as required
• Orders stock items and office supplies
• Services or arranges repairs for fax machines and multi-functional devices (i.e. photocopiers)
• Enters work orders for housekeeping, repairs, and other maintenance requests
• Updates manuals in Paradigm as assigned
• In-coming and out-going mail for Laboratory
• Other duties as assigned based on skill level, training and in accordance with departmental requirements

• Ontario secondary school graduation diploma
• Medical terminology course required
• Previous pathology experience is an asset
• Minimum two years recent experience in a hospital laboratory setting is preferred
• Proven excellence working in a team environment; strong interpersonal and communication skills
• Demonstrated ability to work under pressure and maintain high levels of productivity, competence and professionalism
• Proven ability to perform duties independently or as a team member with high degree of motivation
• Previous experience with Meditech, Paradigm and Microsoft Office programs is an asset
• Proficiency with multi-functional devices (/i.e. photocopier), fax machines and telephones
• Excellent customer service skills
• Strong multi-tasking and critical thinking skills
• Excellent attendance, punctuality and work record required
• May be required to travel between and work at all Osler sites in accordance with operational needs
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Hours: Currently days/evenings/nights including weekends and statutory holidays (subject to change in accordance with operational requirements)

 Salary: 
Minimum:  $25.77 per hour
 Maximum:$29.65 per hour

Internal application deadline: [March 25, 2026]

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.