Wi-Tronix provides products and services to wirelessly monitor high-value mobile assets such as locomotives, industrial equipment, and marine vessels. Mobile assets of this class are typically the workhorses of an enterprise. In the past, mobile meant disconnected. Being disconnected causes great inefficiencies in an enterprise that counts on mobile assets for its core business operations. Advanced commercially available wireless technologies now enable all types of assets to be connected throughout most of the world. Wi-Tronix’s mission is to integrate these technologies to enable businesses to improve the operational efficiency, service reliability and safety of high-value mobile assets.

Our products are designed to solve your most difficult challenges with minimal disruption to your operations. Some suppliers only have pieces of the overall puzzle. Wi-Tronix assures that you have an end-to-end solution.

What does this mean for your career?

Every day, our teams embrace exciting opportunities with their unique skills and talents to pioneer advancing innovation and radically change how the rail industry navigates the future. At Wi-Tronix, we are inspiring and engineering the skills of tomorrow, today and we are looking for exceptional people who share our passion and are ready to break the rules and re-imagine rail. Big ideas happen here, ideas that keep people safe and an industry we love safely on track. Our culture is about agile collaboration and working here is not just a job-it's a calling to make a difference.

Who are we looking for?

The ideal candidate is passionate about optimizing the value our customer’s gain from their investment in our Wi-Nostix package.  Through this high level targeted service you are able to use your expertise domain knowledge to make data-driven troubleshooting decisions and recommendations to generate best practice evaluations thereby resolving existing and potential issues, map failure modes, and prevent operational delays for customers (Remote Diagnostics Monitoring).

·         Accountable for nurturing the customer relationship and overall fleet health as it pertains to Wi-Nostix data points

·         A steward of the customer relationship leveraging an internal cross functional team consisting of Customer Success, Product, and Engineering

·         Subject mastery in locomotive data and potential corrective actions for common maintenance problems, issues, and concerns

·         Prowess in viewing and analyzing analytical data to identify trends and the understanding root causes for outlying data points

What else can you expect?

Our salary ranges are commensurate with experience and we offer a comprehensive benefits package. We believe in supporting total health for our employees to include physical, financial, occupational, mental and social. At a high level our benefits include:

• Company funded 401k contribution on day 1
• Financial planning assistance
• Casual dress
• Professional development (training, certification)
• Company sponsored social and community service opportunities
• Generous Paid Time Off and Holidays
• Medical, Dental, Vision, STD, LTD 

·         Bachelor’s degree in mechanical or electronics engineering, computer science, mathematics, control systems (preferred), or related discipline from an accredited university OR equivalent years of experience in remote monitoring/analytics, preferably with data from physical equipment.

·         Minimum 2 years’ experience directly interfacing with customers (from management to dispatchers to maintenance engineers) providing corrective action based on diagnostic, predictive, and prescriptive analytics to resolve and mitigate functional failures

·         Experience in systems support and maintenance engineering of large capital equipment (locomotives, farm machinery, construction equipment)

• Strong presentation, meeting facilitation, and written communication skills

All your information will be kept confidential according to EEO guidelines.