Tower Operator

  • Full-time

Company Description

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.

Why join Westminster Toyota?

Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!

Job Description

  • Dispatch work efficiently to technicians based on skill level and shop capacity
  • Monitor technician productivity and workflow throughout the day
  • Ensure repair orders are prioritized and completed on schedule
  • Coordinate with Service Advisors, Parts Department and the Technician Team
  • Manage shop loading and balance work distribution
  • Candidate to be trained to become Internal Service Advisor 
  • Assist in maintaining high levels of customer satisfaction through efficient operations
  • Monitor turnaround times and identify workflow bottlenecks
  • Support the Service Manager with daily operational needs

Qualifications

  • Pleasant, organized and professional
  • Experience as a Tower Operator, Dispatcher, or Shop Foreman preferred
  • Previous dealership or automotive service experience an asset
  • Strong organizational and multitasking abilities
  • Ability to work under pressure in a high-volume environment
  • Excellent communication and leadership skills
  • Reynolds & Reynolds or dealership DMS experience is an asset
  • Strong understanding of automotive service operations

Additional Information

 

  • This is a full time position. Schedule will be Monday - Friday or Tuesday - Saturday, 8 hours/day.
  • Competitive compensation package
  • Health and dental benefits
  • Supportive and professional team environment
  • Opportunities for advancement
  • Employee discounts and dealership perks