Starting pay rate: $16 / hour – Unlock the convenience of our Daily Pay benefit, providing you with access to your earnings whenever you need them.

Ideally located on 145 beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team.

As a Carpet and Floor Technician at Westgate Resorts, you will play a vital role in ensuring the cleanliness and aesthetic appeal of our rooms and public areas. You will be responsible for cleaning carpets, upholstery, floors, and room accessories to remove the effects of smoke and water damage, such as dirt, soot, stains, mildew, and excess moisture. Your duties will also include waxing and stripping floors as needed.

Key Responsibilities:

• Floor Maintenance: Perform daily cleaning and maintenance tasks to keep resort floors, including lobbies, hallways, and public areas, in impeccable condition. This includes sweeping, mopping, vacuuming, and waxing as necessary.
• Carpet and Floor Cleaning: Utilize commercial carpet, upholstery, and interior cleaning machines, tools, and supplies to clean carpets, upholstery, floors, and room accessories.
• Safety: Set up proper safety signs before performing floor cleaning activities to ensure the safety of guests and staff.
• Moisture Control: Place fans and dehumidifiers strategically in rooms to remove moisture from carpets, upholstery, and the air. Verify moisture levels with moisture sensors.
• Treatment: Spray or fog carpets, upholstery, and accessories with fabric conditioners, protectors, deodorizers, and disinfectants to ensure a fresh and inviting atmosphere.
• Quality Assurance: Inspect completed restoration work to ensure it conforms to our quality and cleanliness standards.
• Training: Assist in training fellow employees in the department to uphold the highest cleaning and safety standards.
• Guest Interaction: Provide courteous and helpful assistance to guests when needed, ensuring their questions and concerns are addressed promptly. 
• Other Duties: Perform other tasks and responsibilities as assigned by the supervisor or management.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Must be able to lift 50 lbs and work in outdoor weather conditions.
• Must be able to work weekends and holidays.
• A minimum of three years of driver's license is required. 
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.