Rooms Coordinator
- Full-time
- Property: 76003-WG Flamingo Bay Resort
Company Description
Starting pay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it.
Situated just 2.5 miles from the world-famous Las Vegas Strip, the tropically landscaped Westgate Flamingo Bay Resort allows you the ideal opportunity to help create remarkable guest experiences in a fun and rewarding environment. As part of the Westgate Flamingo Bay Resort team, you will help provide guests a home away from home at our amazing resort that features complimentary scheduled shuttle service to the Las Vegas Strip and Westgate Las Vegas Resort & Casino.
Job Description
As a Rooms Coordinator for the Housekeeping Department, you will:
- Answer phones following proper etiquette guidelines
- Provide Welcome Center and Front Desk with daily inventory of units needed for check in
- Process all rooms, housekeeping service and clean rooms report
- Maintain the filing and copying of documents
- Maintain update of room status by color coding the property grid and changing status in HotSos and Fusin
- Maintain communication with Front Desk to receive information regarding: Inventory of units needed for the day, VIP units needed for the day and cleaning services needed for the day
- Maintain communication with Housekeeping Managers and Supervisors regarding the following: Unexpected checkouts, VIP arrivals and cleaning services, Pre-registered rooms, Update on clean rooms every hour, Status of owner units (all owner units must be ready no later than 2:00 pm on Friday, Saturday, and Sunday), have units ready for Welcome Center (status 9)
- Maintain adequate inventory of clean units for Front Desk
- Assign units to be cleaned for the following business day
- Assign daily cleaning services to include mid-weeks, piece work for property cleaning teams
- Maintain daily totals of units cleaned and/or serviced by Housekeeping Department and/or Outside contractors
- Receive final update from inspectors on units that are on inspection status to determine whether they belong back into inventory for Front Desk
- Inform management and take notes on any problems with the units
- Process "All Rooms" report and file with daily paperwork
- Other duties may be assigned
Qualifications
- Front desk hospitality experience
- Housekeeping experience
- 25 WPM Typing Speed
- Excellent oral and written communication skills
- Good organizational Skills
- Must be able to regularly lift, pull, push and or/move up to 30 pounds
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.