Westgate Vacation Villas & Town Center Resort boasts more than 3,000 accommodations and offers a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy our world-class resort's surroundings and excitement, such as 14 heated outdoor pools, 14 hot tubs, and the state-of-the-art Shipwreck Island Water Park.

In your capacity as the Assistant Director of Safety & Security at our Westgate Villas Resort, you will play a central role in guiding the efforts of our dedicated team, including Safety & Security Officers, Supervisors, Managers, and Loss Prevention Specialists. Your pivotal position is instrumental in upholding the highest safety and security standards, ensuring a safe and enjoyable environment for all guests and staff members alike.

As the Security & Safety Assistant Director you will:

• Conduct investigations into policy violations and state laws, as directed by the Director of Security
• Supervise incident investigations and assist in HR inquiries
• Coordinate claims and workers' compensation investigations with Risk Management
• Report incidents, coordinate with law enforcement, and review reports
• Prepare activity reports and present security orientation for new hires
• Interact with guests and team members and implement inventory controls
• Manage safety programs and assist with access control systems
• Monitor scheduling, prepare reports, and travel when needed
• Authorize supply orders and maintain professional memberships
• Attend meetings and assist in disaster planning and procedures
• Act as a liaison for criminal prosecutions and conduct surveys
• Lead Safety Committee meetings and train the Incident Response Team
• Assume the role of Director of Security as needed and perform other duties as assigned

To excel in this role, excellent communication skills and the ability to converse fluently in English are essential. Furthermore, you must embrace and embody our core values, which include integrity, passion, and a strong work ethic.

• Demonstrated leadership experience in hospitality, with a focus on security
• Minimum 3 years in a management role or bachelor’s degree
• Minimum 3 years experience in Hotel Security Management
• Proficiency in Microsoft Office Word and Outlook
• Flexible schedule, including nights, weekends, and holidays
• Ability to motivate security teams
• Completion of background check and drug test
• Certification and experience as a public safety official preferred
• Bilingual in English and Spanish is a plus

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.